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family · Sep 2025
Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.
Family · Jun 2025
Nice and cozy boho hotel
We really enjoyed our stay at Ser Casasandra. The pre communication with the reservation was very reliable, friendly and guest oriented. The food at the restaurant as well as the beach bar is absolutely amazing! The majority of the service team is really nice and attentive. We liked the small and cozy vibe of the hotel and would for sure recommend it anytime. Only housekeeping could be a little better in terms of cleanliness of the bathrooms and rooms or outdoor area - absolutely not dirty, but they could be a bit more precise.
family_with_children · Jun 2025
Beautiful hotel and the staff was so friendly.
GB · Couples · Jun 2025
One word > perfect!
My and my partner stayed at Ser Cassandra and we are so glad we chose this hotel over a few others. Theres a lot of choice there but if you are looking for location, food, tranquility and a home away from home then this is the right place. To sum this place up, its a perfect hotel. Perfect customer service. Always there if you needed help or any assistance at all. Extremely friendly and caring. Perfect location (3 minute walk to the town and literally 5 seconds to the beach) Perfect restaurant (the best fish and dessert ive ever had! Highly recommend the guava cheesecake its unreal! The free breakfast is also a good variety of options! The hot cakes (pancakes) or healthy eggs spinach and mushroom a fave of mine. Perfect room. Spacious, incredible bathroom and also always clean. When you get back to your room its already been cleaned! Thank you very much to Jesus! Perfect swimming pool and sunbathing. Great for adults and children. This is the best place to stay on the island. Make it easy on yourselves and choose the best. So just a thank you to… Maria, Omar, Denis, Aylen, Gimea, Chintia And the team at the beach for always looking after us while we had our regular drinks at the bar Erik Ballo Joel And Roberto. And again thank you Jesus! The cleanest room ive ever stayed in. Thank you. Its gonna be hard to leave and go back to reality but ill always have the best memories of Holbox thanks to Ser Cassandra Xxx
GB · Family · Jun 2025
Enjoyable jungle island stay
Excellent hotel. Very comfortable and spacious rooms. I lived the fact that it’s not a lot of rooms and they are well spaced out so you get the feeling of being separate to every other room (rooms don’t face each other). A great little pool for the kids to play in as well. The food quality in general was very good. And they were very helpful in organising trips for us around the island. The location is great. The beach is at the doorstep (excellent beach club), shops and restaurants are 5-10 mins walk away so is the down town. Really enjoyed the stay and would love to go back.
Calle Igualdad s/n Playa Norte · Isla Holbox