Seward Windsong Lodge

427 reviews

• S

  Stanley

  MY · couple · Oct 2026

  6/10

  Beautiful forest surroundings and friendly staff, but the rooms are dated and need upgrading.

  The property is beautifully nestled in a natural forest setting, surrounded by tall trees and wonderfully fresh air. It is conveniently located near Exit Glacier and only about a 10–15 minute drive from downtown Seward. We even heard foxes barking around midnight, which made our stay feel even closer to nature! Our morning walk among the tall trees was especially refreshing and peaceful. The staff were very friendly and helpful. When they learned that we preferred not to use the coffee machine for hot water, they kindly brought us a kettle. Overall, a lovely and relaxing stay surrounded by nature!

  We stayed on the upper floor, and carrying heavy luggage upstairs was quite inconvenient. The coffee machine could have been cleaner, and the rooms felt rather dated, with an interior that reminded us of the 1980s. This was especially noticeable from the old TV, electrical outlets, and bathroom fittings. While the natural surroundings were lovely, the rooms could certainly benefit from some modernization and upgrading.

• R

  Raphael

  AT · couple · Oct 2025

  8/10

  Schöner Aufenthalt

  Zimmer war sehr schön

  Beim einchecken war das Personal nicht sehr freundlich!

• HW

  Hae WON

  KR · solo_traveller · Oct 2025

  9/10
• K

  Kimberley

  US · couple · Oct 2025

  9/10

  The room was lovely and a better value than anywhere else we stayed on our Alaska vacation. The restaurant was excellent and staff there were very friendly and helpful. Front desk staff and cafe staff were also very friendly and helpful. The small store in the lobby had just what we needed.

  There was no room cleaning or towel replacement in between our two nights in the lodge. We had to find the cleaning supply closet ourselves to get refills of the coffee pods. We were there for the last two nights of the season, so perhaps some staff were already gone.

• C

  Charles

  Sep 2025

  8/10

  Brilliant reception staff but housekeeping poor!

  We had two nights here, big comfortable room, hotel is easy to find and good car parking. Reception staff, I cannot speak too highly about them, they were brilliant when I needed them. However, as it was a two night day on the second day we got back to our room to find that towels have been changed but the beds were left unmade and coffee, cups etc were not replenished, they were only paper cups as well! When I complained to reception the first thing they said to me was are you a HollandAmerica cruise customer? Should that make any difference? of course I was not Holland America but I was a paying customer. Sloppy housekeeping meant 4 star review and not 5.