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US · couple · Nov 2025
US · family with young children · Jun 2025
Unforgettable Memories with the Family 🥰
The house was very spacious and roomy! We enjoyed our weekend here! It was very close to downtown yet still tucked away and quite when needed to be!
US · family with young children · Apr 2024
We will return
Downtown
Every thing was fine. Kitchen a little dated.
SG · family with young children · Mar 2023
Great staff, but misleading ad
The location can't be beat. You're right at the entrance to Smoky Mountains National Park. It was a great launchpad for day hikes in the park. It is also of a nice size, housing our large family comfortably. The property management staff are very responsive and definitely helped us feel at home! The price is also highly competitive for the location and size.
The pictures are misleading. One picture prominently shows an entrance that has French doors, a pool table, and lush greenery outside. But the reality we discovered upon arriving is that all that greenery had been bulldozed, and the house is literally within the construction site (not just beside). It was heartbreaking to see. This is not at all what we believed we had paid for. The property management were very kind and made the best of a bad situation, but a misleading ad like this is simply not excusable. We had planned our whole trip around enjoying nature, and unfortunately we had to leave the property and go on hikes to actually get to do that, rather than having the choice to do so within the property. We had two elderly family members who cannot hike, and for them, it was an even bigger disappointment, since they remained within the construction site during their vacation. There are other issues with the property, such as lack of hooks and towel racks in the bathrooms, worn out kitchen utensils, etc, but the staff helped with our requests in these categories, and these were just minor issues.
433 Winfield Heights Road · Gatlinburg