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Shangri-La Resort Shangri-La

9/1073 reviewsShangri-La

Luxurious Accommodation: Shangri-La Resort, Shangri-La offers 228 cosy guest rooms designed in Yunnan and Tibetan style, each with stunning mountain or garden views, air conditioning, flat-screen TV, and minibar. Convenient Location: Situated in the heart of Shangri-La, the hotel is within walking distance to Ganden Sumtseling Monastery, Longtan Lake Park, Dukezong Ancient Town, local markets, and shopping streets. Shangri-la Airport is just a 12-minute drive away. Exceptional Facilities: Enjoy top-notch amenities such as a swimming pool, gym, billiards, and table tennis. The resort also provides free airport transfer service upon request, ensuring a seamless travel experience. Experience the perfect blend of luxury, convenience, and comfort at Shangri-La Resort, Shangri-La. Book your stay now for an unforgettable getaway!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Guests are required to show a valid government-issued ID card or passport upon check-in. Up to 2 children under 12 years old of a stay-in guest enjoy a free buffet meal at the on-site restaurant. This stay-in guest need to pay the full amount of the meal. Extra children under 12 enjoy 50% discount on buffet meal. Children under 12 years old of visitors enjoy 50% discount on buffet meal. One child under 12 years old enjoy a free extra bed in the room. Each room can only accommodate 1 extra bed. Please note that free airport shuttle service is possible upon special request. For those who are in need of such service, 24-hour prior direct contact with the property providing your arrival or departure details is needed. Contact information can be found on the confirmation letter.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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73 reviews

Guests liked

  • Attentive and hospitable service staff
  • Beautiful decor and great location
  • Excellent amenities including oxygen lounge

Guests mentioned

  • Room had a slight smell
  • Lack of hand washing liquid in washrooms
  • Not all breakfast dishes labeled properly
  • herberthofer

    HK · couple · Oct 2026

    5/10

    A hotel thats well past its glory and based on my service experience never ever a 5 star hotel

    The location of the hotel is convenient

    The hotel has serious management & staffing issues. Breakfast every morning was a complete mad house! The staff could never cope with the amount of customers. On both days I had to clean my won table and find my own cutlery. Similar situation upon check out. During our check out there as a long queue of guests waiting but the entire reception had only ONE! staff on duty. At the end every one just dropped their room key at the counter and left

  • rawyah

    KW · couple · Oct 2026

    10/10

    النظافه والتعامل والموقع وبوفيه الافطار

  • Christopher

    AU · couple · Oct 2026

    10/10
  • Penelope

    SG · family_with_children · Sep 2026

    7/10

    Comfortable, and centrally located.

    The location was good, and the rooms were comfortable.

    The food could be better (both range and quality) for a Shangrila hotel. The staff did not speak english, and many family members found it difficult to communicate with them. Some staff were very helpful but some did not have much initiative - the overall service did not feel like what a Shangrila hotel should have.

  • PATRICK

    FR · family_with_children · Sep 2026

    8/10

Location

No. 1, Chicika Street · Shangri-La