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Shangri-la Surabaya

8.8/10538 reviewsSurabaya

Luxurious Accommodation Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay. Recreational Activities From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis. Convenient Location Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience. Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 14:00 until 23:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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538 reviews

Guests liked

  • Comfortable accommodations
  • Exceptional service

Guests mentioned

  • Limited food options
  • Age of the building affecting perception

  • Matteo

    CN · solo_traveller · Oct 2026

    8/10

    Pleasant stay for a quick Surabata stop.

    Old hotel but well mantained. Very good value for money. Nice breakfast.

    It's an OK hotel, not amazing, not bad, just average, but cannot think of real problems.

  • Matthias

    DE · family_with_children · Oct 2026

    9/10

    Es lohnt sich!

    Der Wunsch. Nach einem Babybett wurde ohne Aufpreis sofort erfüllt

    Leider war genau an unserem Tag, das Kinderschwimmbecken geschlossen. Der andere Pool ist leider zu tief. Aber sehr schön!!

  • Marc

    CH · extended_group · Sep 2026

    7/10

    Freundliches Personal.

    Hotel ist in die Jahre gekommen. Schlecht isolierte Fenster

  • Ralf

    NL · couple · Sep 2026

    9/10

    Tussenstop vakantie

    Alles was geweldig en beneden in de bar speelde een super goede band

  • Francesco

    CH · couple · Sep 2026

    10/10

Location

JL. May. Jend. Sungkono 120 · Surabaya