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Family · Apr 2025
Missing of An expensive product
It was one of the worst experience in this hotel, I forgot my two expensive stuff in the hotel and when I tried calling the staff that too n number of times they gave me the less value from two products… be careful guys with your stuff specially in SHENbAGA HOtel PONDICHERY
IN · Family · Apr 2025
Leisure travel with family
Good rooms.........!!!!!!!!!!! Location nice.......!!!!!!!!!! Great break fast.......!!!!!!!!!! Good ambience.......!!!!!!!!!! Enjoyed our stay...... But the pool was not operational as we were travelling with kids so had booked this hotel primary for leisure
Business · Apr 2025
Comfortable Stay with a Few Improvements Needed
had a good check-in experience, which was smooth and hassle-free. To my surprise, there was no buffet for lunch/dinner, but the hotel itself looks well-maintained despite being an older property. The room service was prompt, though the food was a bit oily (but manageable). The AC worked well, ensuring a comfortable stay. However, the cot needs attention, as it made noise while sleeping. The breakfast buffet was great, offering a good variety. Overall, it was a pleasant stay with minor areas for improvement, especially the bedding quality. Would consider staying again.
Mar 2025
Médiocre
L'hôtel est juste beau à voir sur les photos car en réalité, il manque de propreté et surtout les photos sont très bien retouchées, attention. Le personnel n'est pas respectueux envers la clientèle, ils peuvent vous faire attendre 30min pour avoir une fourchette ou un verre de jus. Dans les chambres, la propreté est à désirer et le personnel est très lent lorsque vous les sollicitez. le comble : la piscine est dangereuse, surtout si vous avez des enfants. le carrelage de la piscine est cassé et peut blesser gravement vos enfants, ce qui a été le cas pour ma fille qui s'est ouvert le pied à en beaucoup saigner. Aucun dédommagement ni aucune action de la part du management resté béat face à cette situation, ils n'avaient même pas de trousse de secours et le comble, ils vous demandent si vous n'avez rien apporté avec vous pendant votre voyage ! Le tarif ne vaut pas le service rendu, si tant est qu'il vous soit rendu un quelconque service. La qualité n'y est pas. Très déçus de notre investissement.
Solo travel · Feb 2025
Nice Hotel in Pondicherry
Stayed here on an Intrepid Travel Tour of South India. Very pleasant hotel in good location. Good room and Bathroom with views. Reception area quite grand with glass fronted lifts. Nice food with good choice for Dinner and Breakfast. Very friendly staff. Would stay again.
432, Mahatma Gandhi Road · Puducherry