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family · Oct 2025
I would give this place a 1st as If it wasn’t for the young front desk gentleman And**(front desk) turning it around! We first talked with Sheraton via phone and spoke with a lady (A????) that was extremely rude and nonchalant almost. Also everytime we called (only 3 times) she put us on hold over the course of a hour after telling her why we called. I was ready to cancel my trip then but my friend was visiting with me and so we decided to just keep traveling to the hotel. When we walked in we were instantly greeted by Andre’s welcoming smile. He checked us in and made us feel special by taking his time. At breakfast the next day , I met a lady named Gric***a that was very sweet and attentive. Thankful for Andre turning our first impression of Sheraton around and Gric***a was the cherry on top.
Oct 2025
Just ok
family · Oct 2025
Everything was great
Oct 2025
Great place for business
Oct 2025
Great location - 5 minutes from the Galleria and 8 minutes south of Addison dining options.
4801 Lyndon B Johnson Fwy · Dallas