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Sheraton Grand Jakarta Gandaria City Hotel

9.4/10549 reviewsJakarta

Luxurious Accommodation in South Jakarta Modern Amenities and Stunning Views The Sheraton Grand Jakarta Gandaria City Hotel boasts an outdoor pool with breathtaking city views, perfect for relaxation. Enjoy a drink at the bar while taking in the vibrant surroundings. Each room features a flat-screen TV, cozy seating area, and complimentary toiletries for a comfortable stay. Convenience at Your Fingertips Situated in a superblock complex, guests have access to a retail shopping mall, offices, and convention/exhibition facilities, all within reach. The hotel's 24-hour front desk ensures your needs are met promptly, adding convenience to your stay. Prime Location for Business and Travel Located in the heart of a burgeoning commercial hub, the hotel is just a short distance from key MRT stations, the central business district, and major airports. Experience the best of South Jakarta at Sheraton Grand Jakarta Gandaria City Hotel.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Available rooms

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549 reviews

Guests liked

  • Excellent food offerings
  • Friendly and attentive service

Guests mentioned

  • Traffic congestion around the hotel

  • Mey

    AU · couple · Oct 2026

    8/10

    The location and facilities at the gym are great. Additionally, the trainer, Jaka, was fantastic—he was very friendly, knowledgeable, and extremely helpful with his stretching guidance.

    The pillows there were all very soft would be helpful to have two soft ones and two firm ones instead of all of them being soft.

  • Sun-Hyun

    KR · couple · Oct 2026

    9/10

  • Herry

    ID · couple · Oct 2026

    9/10

    Nice short stay

    Clean, access to mall, nice breakfast

    Nothing really

  • Dov

    PH · solo_traveller · Sep 2026

    10/10

    Helpful staff, lovely room and breakfast.

    The staff were all so helpful. When I checked in, I heard the mosque standing in the bathroom with door closed so I asked to change rooms. The check in staff and on duty managers were excellent and helped me move rooms to a room that had sound proof double glazing problem solved. Super comfy beds, great space in the room and the breakfast buffet was wonderful. Huge choice for all tastes in a pleasant high ceiling room with wlarge floor to ceiling windows. Overall would deffinitely stay again if needed.

    Only the sound of the prayers from Mosque located on opposite side of my first room but as mentioned, the staff sorted it out without any big delay and the new room, despite being right in front of the mosque, the extreemly thick double glazed windows worked a charm. Slept so well :)

  • Graydon n Nila

    AU · couple · Sep 2026

    8/10

    SHORT STAY HOTEL

    BIG ROOM AND IT HAS ACCESS TO MALL, CLUB LOUNGE IS NICE, STAFF FRIENDLY. LIVE MUSIC ON THE WEEKEND AND NICE RESTAURANTS.

    WE WERE BIT DISSAPOINTED WITH CLUB LOUNGE CUSTMER SERVICE. THEY APPEARED SO FRIENDLY AND POLITE BUT THE SERVICE WAS NOT DELIVERED AND HAVING LACK OF KNOWLEGE OF STANDARD DRINKS AND FOOD SHOULD BE SERVED. EXAMPLE; OUR CROISANT FORGOT TO BE DELIVERED AFTER BEING ORDERED, COFFEE LATTE SHOULD BE SERVED HOT INSTEAD JUST LUKE WARM, OUR LATE BREAKFAST HASH BROWN, BAKE BEANS, MUSHROOMS, ETC WAS SERVED COLD TWICE MORNING WITH COOKED SCRAMBLED EGGS. THEY SHOULD RE HEAT IT BEFORE ADDING THE EGGS. IT'S MINOR STUFF BUT WE EXPECTED TO HAVE 5 STARS SERVICE WHILE STAYING IN 5 STARS PRICE.

Location

Jl. Sultan Iskandar Muda · Jakarta