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Sheraton Philadelphia University City Hotel

8.6/10649 reviewsPhiladelphia

Prime Location near Universities Located on the campuses of the University of Pennsylvania and Drexel University, the Sheraton Philadelphia University City Hotel offers a convenient stay just 1.1 km from the 30th Street Amtrak Station. Modern Amenities and Services Enjoy free WiFi, room service, hair dryers, and ironing facilities in the comfortable rooms. The hotel also boasts 8 meeting rooms and a 24-hour gym for guests' convenience. Delicious Dining Options Indulge in Asian cuisine at the on-site Sang Kee Noodle House Restaurant or unwind with cocktails at the Lounge. With the Penn Museum just steps away, immerse yourself in the city's rich culture. Book your stay now and experience the best of Philadelphia at the Sheraton Philadelphia University City Hotel.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 16:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Paid parking

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note guests must be at least 21 years to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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649 reviews

Guests liked

  • Exceptional service
  • Great location
  • Comfortable beds

Guests mentioned

  • Cleanliness concerns
  • Ongoing renovations
  • Noise from elevator

  • Vasundhara

    IN · solo_traveller · Oct 2026

    8/10

  • Henrik

    US · solo_traveller · Oct 2026

    6/10

    The bed was very comfortable

    There were dirty towels left in the bathroom from the previous people

  • Caroline

    BR · solo_traveller · Oct 2026

    1/10

    I had an absolutely terrible experience with this hotel, and the way they have handled the situation is completely unacceptable. We booked and fully paid for two rooms in advance through Booking.com and Sheraton. However, upon check-in, the hotel asked for credit cards, which is standard procedure, and then proceeded to charge the FULL amount for both rooms AGAIN, on two separate cards. This means we effectively paid THREE TIMES for the exact same stay. How does a hotel like Sheraton make such a basic and serious billing mistake? What makes this even worse is the complete lack of urgency and accountability in resolving the issue. Instead of being proactive, apologizing, and immediately processing the refunds, they have been incredibly slow and unhelpful. This is not a minor inconvenience. We are talking about substantial unauthorized duplicate charges, and the hotel seems to have no sense of urgency whatsoever. Absolutely unacceptable service, extremely poor customer support, and a deeply disappointing experience. I expected far better from a hotel operating under the Sheraton rname. I would strongly reconsider staying here again.

  • Joyce

    US · couple · Oct 2026

    8/10

    Convenient to Amtrak starion

    Very clean pleasant staff. Ciaera was very nice at check in.

    I asked for more decaf at night and waited 45 minutes, called again and it came right away. Apparently my first request was never relayed. Woman bringing it up from housekeeping was very nice.

  • Rebecca

    US · solo_traveller · Oct 2026

    6/10

    It was a good location to Penn Medicine.

    It was very expensive for what you got. One night, nearly $400. No breakfast included.

Location

3549 Chestnut St. · Philadelphia