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AU · couple · May 2026
Overall, what I liked far outweighed what I didn’t, and it’s still a great hotel.
I really enjoyed my stay at Shiga Grand Hotel - the location is incredible, right in front of the Ichinose ski area and within easy walking distance to the lifts, the staff were amazing and always supportive, and having both breakfast and dinner included made our ski days so much easier.
The only downside was my partner’s mattress, which was quite uncomfortable; we didn’t mention it to reception because we were exhausted every night after skiing and snowboarding, but considering the price we paid, we expected a bit more comfort.
AU · extended_group · Jan 2026
Overall a great stay
The onsen was awesome, the room was a decent size, the staff were so helpful, and the location was great for skiing/boarding. Easy to visit the snow monkeys (about half an hour bus ride), but remember to line up early (15-20 mins) for the bus or you won't get on. Very easy to get ski/snow board rental from a place in the basement, you can also rent clothes and goggles. Also very easy to get lift passes, with the hotel offering a small discount for 2 or more days.
The beds were a little hard, but the covers were toasty warm. The food was plentiful, but not particularly healthy (lots of fried food) although there was soup and salad available at both breakfast and dinner. Our room was at the corner of the hotel, so there was a bit of condensation on the floor of the toilet which was a bit disconcerting, and any clothes next to the wall got very cold.
US · group · Apr 2025
Exceptional
Everyone was very nice and helpful. They helped me get all my snowboarding gear and told me exactly where to go and what to do afterwards if nobody was there, very patient with us, especially with the language barrier. All in all great service would come to stay again.
US · young couple · Mar 2025
Passable
The staff were extremely friendly & helpful
The property is very dated and somewhat rundown. Prices were very high based on the state of the hotel.
AU · group · Mar 2025
Very good
7149-16, Hirao · Yamanouchi