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Oct 2025
가족 여행 2박으로 갔는데 너무 좋아서 1박 더 있다가 왔습니다. 우선 직원들 엄청 친절하고..시설도 다 깨끗하구요.. 딱 1가지 아쉬운게 조식 식사 때 아이들이 먹을수 있는 메뉴가 쫌 있었으면 좋을꺼 같습니다.
family · Sep 2025
20층에세 본 바다 뷰가 최고
Aug 2025
만족스런여행이었습니다. 깨끗하고 조식도 맛있고 다만 투숙객이 수영장 이용요금을 3시간 간격으로 받는건 요즘시대에 있을수 없는 일이라 생각되어지네요
Aug 2025
New property, great potential, NO pool Please
A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water.
Aug 2025
객실 상태 및 고층 전망 매우 좋습니다 아침식사는 다른 조식에 비해 치즈 등이 없고 디저트가 다양한 형태라 호불호가 있을것 같아요
Gangneung