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TH · couple · Oct 2026
Excellent location
The room was clean and the staff were very friendly. The hotel upgraded room which I appreciated but unfortunately I was given a room facing the street, and it was so noisy that it was hard to sleep. Luckily, I had earplugs with me. The breakfast selection was also quite limited. Overall, It was excellent location, the staff were lovely and the room was clean, but the noise was a big downside.
Noisy from the street
GB · couple · Oct 2026
Really comfortable room and excellent location to explore Hanoi.
The staff were super friendly and the location was excellent. A special thank you to Hannah who really looked after us.
No dislikes.
AU · extended_group · Oct 2026
We will recommend to our friends
Very good position and very friendly team
Pool too small
IT · family_with_children · Oct 2026
ES · couple · Oct 2026
Increible
Lo que mas nos gustó fue el personal del hotel. Kaycee nos ayudó con el transfer para ir a sapa, con los restaurantes y con todo! Ademas nos dejaron dejar las maletas para ir a halong bay. Y al volver pudimos darnos una ducha. Muy recomendarle, un hotel fantástico y el personal aun mas!
Nada todo perfecto!
20B Lo Su, Hoan Kiem · Hanoi