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Shoho

8.7/10422 reviewsMatsumoto

Mountain Views and Hot-Spring Baths Hotel Shoho, nestled in the picturesque Utsukushigahara hot-spring area, offers a blend of Japanese and Western accommodation with stunning mountain views. Guests can unwind in the indoor/outdoor hot-spring baths, ensuring a relaxing stay. Variety of Amenities From private hot-spring baths to karaoke rooms, the hotel provides a range of amenities for guests to enjoy. Additionally, the option to rent bicycles and access sauna rooms adds to the overall experience. Cultural Experience and Convenient Location Immerse yourself in Japanese culture by choosing between traditional tatami rooms or Western-style beds. With a free shuttle from JR Matsumoto Train Station and proximity to key attractions like Matsumoto Castle, Hotel Shoho offers both convenience and cultural exploration. Ready to experience a harmonious blend of tradition and comfort at Hotel Shoho? Book now for an unforgettable stay!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00 until 19:00
  • Check-out until 10:00
  • Children welcome
  • Free parking

The free shuttle is available from JR Matsumoto Train Station at 16:00 and 17:00. It is available from the hotel to the station at 09:00 and 10:00. No reservations are needed. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Guests without a meal plan who want to eat breakfast and dinner at the property must make a reservation at least 1 day in advance. Guests who are having dinner at the hotel must check-in before 19:00. A deposit may be required at the property.

Available rooms

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422 reviews

Guests liked

  • Excellent onsen facilities (including private baths)
  • Incredibly polite and helpful staff
  • Spacious rooms with fantastic views
  • High-quality kaiseki dinner and strong breakfast offerings
  • Clean, well-stocked bathing areas and renovated-feel public spaces

Guests mentioned

  • A small number of serious cleanliness issues reported (mould/odour/wallpaper) by an outlier guest
  • Location is somewhat remote (~20 min by bus/taxi to town)
  • Breakfast service last order/close time considered too early by some
  • Some areas/rooms feel dated and a few staff interactions were perceived as slightly grumpy
  • Occasional small service lapses (e.g., slipper sizing, checkout timing)

  • Naama

    IL · extended_group · Oct 2026

    9/10

  • ニモ観光

    TH · family_with_children · Oct 2026

    10/10

    สุดคุ้ม

    ชอบทุกย่าง

  • saowanee

    TH · couple · Oct 2026

    6/10

    ที่นอนและหมอนแข็งมาก นอนไม่หลับเลน

  • terumi

    JP · couple · Oct 2026

    8/10

    👍⭐️良き思いで

    温泉のロケーションが良かった

  • Reynaldo

    BR · couple · Oct 2026

    8/10

    Esperava um pouco mais

    Open air bath Kaiseki e funcionarios do restaurante muito solicitos

    Um miquitorio no banheiro? E com marcas de degradacao. Nojento ter ele em um quarto de hotel e pior ainda é ter essas marcas de degradacao. Check in demorado, e shuttle para volta apenas 9:00 e 10:00 forcando fazer checkout antes das 10:00 o ideal seria 9:30 e 10:30.

Location

527 Satoyamabe · Matsumoto