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AE · couple · Sep 2025
RU · couple · Aug 2025
RU · solo_traveller · Aug 2025
Taking all the positive and negative aspects into account, everything is not bad at all
Overall, I had a very positive stay. The apartment was clean, comfortable, and well-equipped. The beds were cozy, the air conditioning (two split systems) worked perfectly, and the location was excellent. I was truly satisfied with the apartment itself — no complaints at all.
What could be improved: Unfortunately, the check-in process left a less pleasant impression. Upon arrival, I was met by two very young individuals (seemingly underage) who collected the payment but did not provide any receipt or confirmation. A few minutes later, they returned with a phone, saying the owner was on the line, and requested an additional 100 GEL as a refundable deposit. I politely declined to pay the deposit, as it had not been mentioned or agreed upon during the booking process. Introducing unexpected charges at check-in — especially through intermediaries — felt unprofessional and confusing. Additionally, I was made to feel uncomfortable by the level of suspicion shown toward me. When my brother briefly accompanied me — without luggage or intention to stay — I received messages from the owner implying that I might be hiding an extra guest and warning that there would be consequences. This assumption felt unfair. If I had intended to conceal something, I would not have introduced my brother openly to the people handing over the keys. Moreover, he lives nearby and was simply there to help me check in. That said, I do understand that the hosts may be young entrepreneurs still gaining experience in hospitality. I respect the effort they’ve put into creating such a nice apartment. With just a bit more attention to professionalism, communication, and trust in their guests, I truly believe they can bring their service up to the same high standard as the accommodation itself. I sincerely hope my feedback is received in a constructive spirit — and that it helps them grow what is already a very promising setup.
ES · couple · Aug 2025
Great place, will stay again!
Great place and great landlord, answered all questions in a timely manner!
RU · young couple · Jun 2025
Exceptional
Bidzina Kvernadze Street · Tbilisi City