Si Phum Heritage Boutique Chiang Mai

51 reviews

• J

  James

  Jul 2025

  10/10

  Great place, highly recommended

  Check in is at 2pm as in many cases in Thailand. It was a challenge to coordinate flight and booking time. We arrived around noon and the receptionist let us store our luggage inside and said to come back around 13:00 to give her time to clean the room. Location is great with a self serve laundry a walk away, food and finding a Tuk tuk just a short walk along with historical sites. I would stay there again and recommend others to stay as well.

• E

  Erin

  Dec 2024

  10/10

  Fantastic Stay!

  Fantastic stay! Coming back in a few days for New Years. Staff was amazing. Thong was so friendly, gave us lots of recommendations. Filtered water, tea and coffee available down at the lobby. And let’s talk about the building itself. So unique, lovely decor, comfortable seating. Enjoyed it all!

• H

  hong

  Nov 2024

  6/10

  Front desk lady has no motivation No greetings nor welcome gesture at all. Room floor has a lots of tiny insects and bed sheet has filthy stein. I notified to cleaner and fix it all for next guests. Refrigerator made noise on and off all night. Need to replace or fix it

• L

  Liz

  partner · Aug 2024

  6/10

  Most importantly, it's called a bed and breakfast, but they don't do breakfast. I think they might have once upon a time, but not anymore. A change of name/description is needed!! It's misleading. On the whole, it's a beautiful place and the staff are amazing, but it misses the mark. It's about a ten minute walk to the old city which doesn't sound like much, but the road is super busy and no pavements. There are no kettles in the room. There is a pot of instant coffee and hot water you can use downstairs and tiny cups - you have to give CPR to the hot water machine. The shower is terrible. It's handheld, which I'm used to, but also the pressure is constantly changing. If you want a relaxing shower after a long day, this is not for you. The TV is not an appropriate size for the size of the room. It's postage stamp small. I'm not someone who spends much time watching the TV, but again after a busy day, it helps me to unwind and relax. Positives are the size of the room, cleanliness and friendly staff. Personally I wouldn't stay again and would find somewhere within the old city. I chose this place as it looks beautiful, but as they say, beauty is only skin deep. I feel like some small changes could really improve customer experience. First of all, change the name or do breakfast. It's a really bad first impression. To arrive and find out after you've already booked and paid for the room feels deceptive.

• J

  Jacob

  Aug 2021

  2/10

  This hotel is CLOSED (15aug2021)

  Upon arrival the entrance door was closed and inside it was dark. A student living in the area confirmed they are closed. The hotel only accepts non-refundable bookings.