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friends · Oct 2025
This was my second time staying here! I really like it, always clean, convenient. parking was a bit difficult but once we figured it out it was great. You must insert coins after you enter the license plate.
Sep 2025
Casi excelente
La propiedad superó nuestras espectativas, solo detalles que hubieran hecho excelente la estancia. A pesar que uno va a vacacionar no a ver televisión, pero si hay pequeños momentos que para una estancia de varios días se antoja ver una película y ninguna de las 2 televisiones tenía señal abierta solo conexión a videos de youtube y el horario de la piscina. Al menos estaría bien una hora más. La vista del sky room y el servicio in mejorable.
family_with_children · Aug 2025
The roof is beautiful. Everything else is terrible. It was a stay for my husbands birthday and they were informed ahead of time. Not only did they not do anything special (promised) they gave us a room with 2 broken TVs and a clogged toilet. The air conditioning sounds like a Jetpack taking off when it turns on every 10 minutes. The room smelled and the sheets were dirty. They claimed they were be a twin bed in the room but it was a futon with broken legs. There were weird cleaning supplies and cords in the cupboards. But the worst part of all was that the room did not have a deadbolt lock which seemed suspicious.at 11pm someone fully ENTERED the room with my daughter laying on the couch inches away. My husband jumped up and yelled for them to leave immediately. I was already asleep and would not have heard it over the extremely loud ac with he didn’t get up. No one had apologized and Expedia still had not rectified the matter 3 days later! No explanation given for them entering with a DO NOT DISTURB SIGN ON THE DOOR! We would never stay here again.
friends · Aug 2025
The staff was always helpful and kind. The location was perfect to go shopping, go out to eat, drinking, dancing and catch a taxi.
partner · Aug 2025
Loved our stay here! The hotel was clean, the price was great, and being close to the beach was a total bonus. The staff were super friendly and helpful too. Only thing that would make it even better is a bit of an update, but overall we really enjoyed it and would definitely recommend.
1 Ave. Norte x Calle 14 Norte · Playa del Carmen