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Nov 2017
ok room close to the beach
When the pool was clean it was fantastic however it was dirty to the point of not being able to swim in it multiple times - murky and pieces floating in it. The cleaning supplies used were so strong they burned our eyes and noses. The staff were very nice and respectful. The main bed was fantastic BUT it said it was a suite that accommodates 3 people. It most certainly did not. The pull out bed was horrible and even just to sit on the couch was uncomfortable. It crinkled and was lumpy. Our place was close to the beach which was nice. We rented bikes which were easy to store in the underground garage.
Jul 2017
Nice place
This place is very nice but upon arrival no one is there. We had to wait for one hour to get someone to open the door. Lucky my boyfriend spoke Spanish and find a maintenance guy. We stayed only 2 days and they asked 350 usd for deposit. No one told us about that. Other that that is a very nice place. There is a bar across the street and it could be a bit noisy from the 2nd bedroom.
Jul 2017
SCAM
No one was at this property. It's a fraud and I got ripped off 200 because apparently Hotels.com pays the fake place and doesn't vet the owners of these places they advertise. Learn from my disaster, I was stranded in Mexico with no place to stay . It was the scariest experience of my life !!!!
Jun 2017
Very nice place!
Apr 2016
Very nice staff, nice clean and modern rooms and close to everything.
Calle 24 Entre 1ra y 5ta Avenida · Playa del Carmen