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FR · couple · Oct 2026
Idéal pour un arrêt étape road trip
Hôtel confortable et équipé convenablement. On a très bien été accueilli !
US · couple · Sep 2026
US · solo_traveller · Sep 2026
It was clean and comfortable
The pool and hot tub were very dirty and not working
US · couple · Aug 2026
Family · Jul 2026
Horrible
The reviews before us were very accurate and matched our experience. The guy at the front desk was rude. I understand we checked in late, but he could have explained the situation much better. Instead, he just kept saying there was nothing he could do. My husband then asked if the issue was because we booked through a third party, and that’s when he finally said yes and told us we would have to dispute it with them. From the beginning, we had already told him we booked through Booking.com. He could have explained that from the start instead of repeatedly saying there was nothing he could do. We then asked if he could write something down stating what happened so we would have proof, but he refused. He verbally said he was not going to write anything down and, once again, very rudely repeated that there was nothing he could do. On top of that, the hotel smelled musty and had a strange odor as soon as we walked in. Even from the outside, the building looked old and run down. The white curtains weren’t even white anymore. Based on the previous reviews, it honestly feels like we dodged a bullet by not staying there. DO NOT GO HERE!
1477 N Ih 35 · New Braunfels