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KR · solo_traveller · Jul 2026
Breakfast buffet, swimming pool, room had good design.
All the pillows were too soft, gave me a neck ache. First room allocated had a strong stale cigarette smell. Luckily the staff were quick to change rooms for me.
GB · solo_traveller · Jun 2026
Great stay, great staff
Staff very friendly, room fantastic, very clean, good location. The front desk asked me when I will go to the airport and when I said my plane is at 4pm, they automatically gave me a free late check out. Thank you!
No problems at all.
SG · family_with_children · Jun 2026
Clean environment
GB · solo_traveller · May 2026
I had a wonderful stay at Sofitel. Extremely attentive staff, spotless room, corridors and pool area. Recommended.
The service and cleaningness
The floor distribution, though it is logical with the two sets of lifts.
NZ · family_with_children · Mar 2026
Lovely stay here. Will be back great service
Great clean hotel. The cleaners did a wonderful job everyday. The facilities in the room were great especially the shower. Hotel is well run friendly helpful staff. Big thank you to Jerry who helped me and my family from NZ. Even hotel GM greeted us in evaluator.
Only negative is the fridge didn’t really work all food and drinks did not stay cold.
105 Binhai Ave, Longhua District · Haikou