Sonder The Elm

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Sonder The Elm in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. A damage deposit of CAD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Parties, excessive noise, and smoking are not allowed. Please note: the layout, furniture, and decor of your space may vary from these photos. There is no elevator or cable. We have provided Roku and an HDMI cord for streaming. In accordance with Toronto COVID 19 regulations, it is mandatory for guests to wear a face mask in public spaces of this building, including the lobby and hallways. Complimentary luggage storage is available in the lobby. Please note that the spaces are only accessible by stairs. A deposit may be required at the property.