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Sonesta Hotel Cartagena

8.2/104304 reviewsCartagena de Indias

Luxurious Swimming Pools and Comfortable Rooms Indulge in relaxation at our hotel with 3 swimming pools, palm trees, and sun loungers. Each room boasts a private balcony and complimentary WiFi for your comfort. Convenient Location and Welcoming Amenities Located just a short drive from San Felipe Castle and Cartagena’s Museum of Gold, Hotel Sonesta Cartagena offers a complimentary cocktail upon check-in. Delicious Dining Options and Shuttle Services Start your day with breakfast at the poolside bar, featuring Colombian coffee and tropical fruits. Our restaurant serves international and Caribbean cuisine, or enjoy the convenience of room service. Need a ride? Shuttles to Rafael Nuñez Airport can be easily arranged. Book now for an unforgettable stay at Hotel Sonesta Cartagena!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Please note special conditions apply for more than 10 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the lobby pool is under maintenance every Tuesday or Wednesday after a holiday weekend and is open from 9am to 8pm. Please note that the free parking service is available upon availability. As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival. Dear guest, we want to inform you that a section of our hotel rooms is in the process of being remodeled, as well as part of the façade for maintenance. We appreciate your understanding and continue working to achieve your complete satisfaction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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4304 reviews

Guests liked

  • Friendly, helpful staff / good service
  • Good location relative to city
  • Multiple pools, not crowded
  • Spacious rooms in some cases
  • Breakfast and many food items praised
  • Rooms include conveniences (iron, hairdryer, A/C)

Guests mentioned

  • Bathrooms in poor condition (missing doors, uncomfortable toilets)
  • Cleanliness issues: odor in bedding, ants and humidity
  • Value for money: perceived as overpriced for condition
  • AC leaks and occasional water outages
  • Beach is not beachfront (walk ~200m), public beach with no hotel loungers
  • Restaurant service slow / unexpected charges at checkout
  • Facilities showing deterioration; inconsistent room remodels

  • carlos

    CO · family_with_children · Oct 2026

    10/10

    Espectacular

    Sus piscinas

    El olor en los ascensores a noho

  • narvaez perez

    CO · extended_group · Oct 2026

    10/10

  • Luisa

    CO · couple · Oct 2026

    8/10

  • Jose David

    CO · couple · Oct 2026

    9/10

    Agradable

    Atención del personal

  • María José

    EC · solo_traveller · Oct 2026

    9/10

Location

Carrera 9 No 35 104 · Cartagena de Indias