[SORRENTO *****] Suite Imperiale Ingenito

3 reviews

• G

  GIANCARLO

  AU · extended_group · Oct 2026

  6/10

  Nice apartment in a good location, not too far from restaurants and cafes.

  The apartment is in a good location. The rooms are spacious, modern and clean. The washing machine works well.

  The apartment is difficult to find, with no clear address, either from the host or at the actual property. The host, Marco, was difficult to contact and not very helpful. For instance, when we woke up, on our first morning, there was no water, from any tap or the toilets. We tried to contact Marco, as a matter of urgency. His eventual response was that we must have done something to shut the water off. After knocking on a few neighbours doors, we found that there was no water, in the whole of Sorrento, for all of that day. There are two coffee machines at the property but neither work. The only way to make a hot drink was to boil a pot of water on the stove. The refrigerator door handle is broken making it very difficult to access. The freezer is iced shut and could not be used. The apartment needs to have some urgent maintenance.

• D

  David

  GB · solo_traveller · Sep 2026

  7/10

  Good for a base and a few tweaks would make it perfect

  Great location, excellent pool, good communication and a fair price. Good sized space and Aircon that really cooled the space.

  The showers are poor and the smaller one especially both in water pressure and drainage and the bed in the bigger bedroom is really, really hard. Some parts could do with some TLC on fixtures and fittings.

• J

  Julie

  GB · solo_traveller · Aug 2026

  4/10

  Disappointing stay and not as advertised

  Spacious apartment Air conditioning good Black out shutters for keeping out light and heat on all windows and doors Beds comfy Plenty of storage and hangers Good location Powerful shower in main bathroom

  Disapointed in the host, very poor communication on arrival, no code or instructions were provided regarding getting access. We had to message him when we arrived, very hot and tired after a long journey and await his response before we could get inside. There was no information pack, no WiFi code, no info regarding the pool and how to find it (which is actually located via a gate next door to the property that you need a key for). All of this information we had to ask via several messages and was not offered to us upfront. Several issues with the apartment, easier to list them: Fridge handle broken so needed finger nails in the door seal to open it Freezer stuck and full of ice, never been defrosted. No 55inch TV as advertised, just 1 small TV in the living area. No Kettle No Toaster No Oven, just a microwave No Sun loungers by the pool, only plastic garden chairs No Hand soap or Washing up liquid No Shower gel but 10 small shampoo bottles No kitchen bin Private pool but used by alot of people in 3 surrounding buildings and closes every day 2-4pm. Dirty pans, sandwich toaster machine, glasses Ants on beds and on the floors and shower Poor cleaning in bathrooms Towels rough and not 100% clean Warm water only in sinks and takes 5 mins to heat up, never hot water 2nd shower had cold water only Small shop nearby but no supermarket on site as per advert View of the road only, no pool or garden view as advertised Floors dirty Toilet seat slips to side in main bathroom No safe We messaged the host to request a kettle and toaster (as per advert) and we were informed that they were broken and had not been replaced because 'these are not items that most guests appreciate'. We had to boil water in a pan to be able to have cups of tea and my son was not able.to have toast for breakfast which is the main thing he.likes to eat. Despite the good location, sadly there are too many issues with this property.

• N

  Natalie

  GB · solo_traveller · Aug 2026

  7/10

  Friendly host Good size rooms Nice pool area Clean

  2nd bathroom only had cold water No simple instructions so had to reach out to host ie about pool access, air con, rubbish collection

• C

  Cameron

  AU · family_with_children · Jul 2026

  7/10