SoYa Apartment Hotel

Please note that a 1.5% charge applies when paying with a Visa or Mastercard. There is a 3% charge when you pay with an American Express or Diners Club credit card. The rates for all apartments include housekeeping twice a week, with garbage collection every day. For any extra requirements, please confirm with management upon checking in; fees may apply. We have limited Pet-Friendly Apartments available upon request. Please confirm with the hotel when booking to ensure availability. When travelling with pets, please note that an extra charge of AUD 60 per pet, per night, per stay applies. Charges apply for making sofa beds (AUD 40 king single and AUD 80 king). Bookings from areas within metropolitan Melbourne may not be accepted when made within 24 hours of arrival. Any bookings made without an address provided will not be confirmed until a valid ID and residential address are provided. The Hotel reserves the right to refuse entry on the above basis. The property's reception opening hours are from 09:00 to 19:00. Guests arriving after 19:00 are advised to contact the property before their stay to arrange their check-in. Please note that an additional charge of AUD 150 applies to late check-in after 19:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.