Spacious and Stylish Penthouse in Downtown Rovaniemi

18 reviews

• M

  Michael

  FR · family_with_children · Mar 2026

  9/10

  Appartement spacieux et confortable, idéalement situé dans le centre-ville.

  Appartement très spacieux avec cuisine moderne. Lits confortables. Nous avons apprécié le sauna. Emplacement parfaitement situé à 5 min à pied du centre de Rovaniemi.

  Impossibilité de prendre les clés de l’appartement avant 16h alors que notre avion arrivait le matin. Trouver un endroit pour attendre avec nos bagages n’a pas été simple. Un détail: il manquait une passoire dans les équipements de la cuisine.

• J

  Juho

  ME · extended_group · Mar 2026

  4/10

  Ei ollut aamiaista

  Asunnosta puuttuivat yhdet lakanat ja tästä ei pahoiteltu vaan syyllistettiin. Tämän lisäksi kun lakanat tuotiin, ne jätettiin sellaisenaan kerrostalon rappukäytävän lattialle, ilman mitään suojapussia. Tästäkään ei pahoiteltu. Vasta kun vaadin pahoittelua, niin tämä onnistui.

• K

  Kevin

  GB · couple · Feb 2026

  4/10

  Great apartment, Great Location, Rubbish letting company, very poor customer care

  Nice apartment, good location. Unfortunately the booking firm were unhelpful when we lost the key. Location is great a minutes walk from Lordi square, huge sauna very good, the apartment is spacious, clean, beds comfortable, kitchen well equipped, great spacious bathroom. Such a shame we only had 2 nights out of the booked 3 nights there owing to the key problem.

  1st Night: No clear instructions as to where to get the key and we had to keep phoning when we arrived. And then, stupidly We accidentally lost the key in the snow (minus 20) and the agency told us there was no spare and that we would have to pay 300 euro for a replacement and call out for the locksmith the next day. (all our communication with the letting agency was through Whats App). We had to book another apartment that night, cost 150 euros, it was minus 20, we spent the evening retracing our steps trying to find the key, involving local security guards. The next day we called Lost Property at the Police Station and they said we were welcome to look to see if it had been handed in. We told them it was the only key to the apartment and they said this could not be the case, there were always spares for cleaning etc. They called the owner who immediately drove into town with a spare key and said it was no problem, accidents happen and to leave the key when we left. Then the booking agency started messaging, bit threatening saying that we now had to pay a call out fee 75 euro, a fee for a new key 150 euro, etc. We said we would take it up with booking.com on return and were not going to pay any fees until we got home as the owner had said it was all fine. And then we were told that if we did wait until we got home that the agency would file a report to booking.com saying we were bad customers! We refused to pay the money, got another key cut at our own expense and left it for them. Very poor service from the letting agency, and ruined our stay as we were out of pocket, very very cold and lost a day trying to sort out what should have been a simple problem. We were very grateful to the owner who was lovely for driving in to town with a spare key.

• D

  Daniele

  PL · extended_group · Jan 2026

  9/10

  Ottimo!! apartamento comodo, grande e ben fornito. In pieno centro e con tutti i comfort. C'è una sauna enorme (6 persone ci stanno con comodità).

• M

  Madhushika

  GB · family_with_children · Jan 2026

  10/10