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US · couple · Oct 2026
US · family_with_children · Sep 2026
US · extended_group · Sep 2026
Nice place to stay. Everything was great.
Staff was very friendly and helpful. The room was large and convenient.
US · family_with_children · Aug 2026
The room itself was nice. The large bathroom and extra walk in closet was helpful. I appreciated the selection of weights in the workout room.
We requested adjoining rooms. When I called the hotel the morning of our arrival to confirm our reservation, I was told there was only 1 room on site that had adjoining rooms, so I requested to have rooms close together. We were granted that, but only because I advocated for our group. One of the rooms door lock needed to have the batteries changed. We needed to have our keys reactivated every day because they wouldn't work. The 1st day I mentioned it needed new batteries, but was told it was probably just that the key got too close to my phone. On our final day, after breakfast, we ended up being locked out again, and this time the front desk staff said they would use their master key to let us in. That also didn't work, and at that point I was told that there was no maintenance staff on site on the weekends. They literally left me stranded in the hallway. Thankfully my kids were able to go into the other room we had reserved while I was waiting. Maintenance finally showed up, and he too could not get the door to unlock. Again, I was just left in the hallway when he walked away without saying anything to me. I still had a key that was not working, so I tried it a few more times while I waited, and it finally unlocked. All to find out the issue was that the lock needed new batteries. The morning of check out, I checked my bank account and found that we had been double charged for the rooms. When I went to the front desk to address the situation, the staff entered a few things and said it would all be good. 15 minutes later, there was another charge to my bank account. Needless to say the last day really made our experience incredibly frustration and disappointing. Breakfast was okay, nothing fancy, but the typical free breakfast. The unfortunate part is that food was not always replenished, therefor we did not have many options. Our rooms both had light bulbs that needed to be replaced, and we did not have all the necessary bedding for the trundle bed.
US · couple · Aug 2026
52721 SR 933 · South Bend