SpringHill Suites by Marriott Waterford / Mystic
Convenient Location and Modern Amenities Located off Interstate 95 near New London Mall, SpringHill Suites by Marriott Waterford/Mystic offers a comfortable stay with an indoor pool and flat-screen TVs in every room. Well-Equipped Rooms Each room is furnished with a microwave, refrigerator, iPod docking station, and complimentary Wi-Fi and wired internet, ensuring a convenient and enjoyable experience for guests. Great Facilities and Nearby Attractions Enjoy a breakfast buffet, coffee in the lobby, a fitness center, and an on-site convenience store. Explore nearby attractions like Mystic Aquarium and Mohegan Sun Casino just a short drive away. Book your stay at SpringHill Suites Waterford for a perfect blend of convenience and leisure.
What this place offers
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
Policies & house rules
- Check-in from 16:00
- Check-out until 11:00
- Children welcome
- Free parking
Available rooms
Select dates to see available rooms
You won't be charged yet
296 reviews
Guests liked
Guests mentioned
US · couple · Sep 2026
Comfortable place for an overnight stay
Location next to Cross Sound Ferry and Rte 95
US · couple · Aug 2026
fantastic
IL · solo_traveller · Aug 2026
Severe Health Hazard, Unacceptable Downgrade – Child Forced to Sleep on the Floor
We booked and paid for a Queen Suite with 2 Queen Beds for our family of 4 (2 adults, 2 children). Our stay was an absolute nightmare: Health Hazard (Room 305): Upon arrival, room 305 had an intolerable, toxic odor of mold. It was unsafe for children to breathe. We had to wake up our sleeping children late at night (around 9:15 PM) to demand a room change. Downgrade & Severe Inconvenience (Room 323): The replacement room provided contained ONLY ONE BED instead of the two beds we paid for. The hotel failed to provide extra beds or adequate sleeping arrangements. Inhumane Conditions: Fortunately, we had a portable travel crib in our car for one child, but our second child was forced to SLEEP ON THE FLOOR on a mattress/blanket! Horrible Management & Ignored Complaints: At checkout, the front desk refused to assist or issue a refund, claiming the General Manager (Zachary) was unavailable. We emailed GM Zachary and contacted Booking.com customer support, but both completely ignored our emails and messages. Paying $205 to have a child sleep on the floor due to mold hazards and a room downgrade is completely unacceptable. We are forced to dispute this charge through our credit card. Avoid this hotel at all costs!
US · couple · Aug 2026
US · extended_group · Aug 2026
Breakfast was excellent. Front desk staff was extremely friendly and courteous.
Couch in room was very old and worn out.
Location
401 N Frontage Rd · Waterford