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Guests mentioned
MY · solo_traveller · Oct 2026
GB · solo_traveller · Sep 2026
The location of the property was excellent. Only a 30 minute walk into the city. Some great bars and restaurants near by which was good. The pool was lovely. Gym was ok but it was a shame the air con didn’t work
My room was terrible. It was not ran by Novo, it was ran by another company. I did end up booking another room
MY · solo_traveller · Aug 2026
I like the stuff he was very polite and the room was clean with good view and everything was perfect
SG · solo_traveller · Jul 2026
TH · family_with_children · Jun 2026
would not let my wife check in as they said they did not recognize booking.com, took two hours to get checked in
there was no room cleaning staff so for 5 days the room was uncleaned. they would not even let me keep the keys at the desk for my son to collect, as they stated it was booked through booking.com. I was very confused by their attitude regarding this booking agency. The cafe would not accept cash.
Jalan Ampang · Kuala Lumpur