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Guests mentioned
US · family_with_children · Oct 2026
Very clean, super friendly, very accommodating. Breakfast was great.
Wish I could have stayed longer. When we want to go back they have no availability because they are a college town. So sad we can't stay here.,
IS · couple · Oct 2026
Best staff, great breakfast, very clean and great location.
Very well kept property in a perfect location on the Genesee River. Quiet and peaceful. The staff went above and beyond to make us feel so welcome.
Nothing!
US · couple · Oct 2026
US · solo_traveller · Oct 2026
Staff member in the kitchen was very rude, aggressive and confrontational. It changed my entire opinion about my experience at your hotel. Manager- I hope you make the right decision for your establishment so you don't lose any more customers.
US · extended_group · Sep 2026
Breakfast, room view and the facility was super clean
The staff was not kind at all. At breakfast time, the dishes ran out, and the utensils were dirty I ordered food delivery, and when I went to meet the driver, one of the front desk employees asked me if I knew where I was going. I responded, " Yes, I'm going to my room, they thought that I was the delivery guy, This is not ok and makes me feel like what? Why did this employee say that to me?
1000 Genesee St · Rochester