StayPrime Fitzrovia Serviced Apartments

22 reviews

• H

  Hajra

  friends · Jul 2025

  2/10

  I recently stayed at this apartment in London and unfortunately, it was quite a disappointing experience. To begin with, I didn’t receive any check-in details until I contacted the property myself the day before my stay. While the location is excellent… just a short walk from Warren Street Station and surrounded by plenty of restaurants and shops… the positives sadly stop there. The property itself was difficult to access. The key was extremely hard to use, making locking and unlocking the door frustrating every time. We were placed in a basement room, which felt very claustrophobic. The room was incredibly tiny…much smaller than expected…with barely any walking space. It was uncomfortably hot with no air conditioning. Although a fan was provided, it didn’t do much to cool the space. There was only a small skylight window that barely allowed for any air circulation, and even that kept getting stuck when trying to open or close it. The bathroom door was also faulty and wouldn’t close properly, which was inconvenient. The worst part of the stay was being woken up at 3am by the fire alarm. It caused a lot of panic, and when I called the out-of-hours emergency line, no one picked up. Everyone in the building had to wait outside for around 10–15 minutes until the alarm finally stopped… with no explanation or assistance provided. Overall, despite the great location, I would not stay here again due to the poor condition of the apartment, lack of responsiveness from owners.

• M

  Mackenzie

  friends · Jul 2025

  4/10

  The property has several apartments, and your apartment is assigned at random. We were given the very top/ last apartment in the building, and had to walk up 4 flights of very narrow stairs with our luggage. We didn't mind so much because we are young and fit, but for people with mobility issues, this would be very difficult. We did not receive an email with instructions on the self-check-in as we were supposed to, but thankfully, I was able to find a number and get this resolved quickly. Our apartment was nice and clean, but very tiny, and had no windows, only a skylight. The skylight was supposed to have an automatic shade, but it was broken. When I called to let them know, they said a maintenance person would come to fix it, but it remained broken for the entirety of our stay. The only reason this was an issue, is because it made the aparmtent extermely hot. As a result we had to constantly have the A/C on, which also did not work half the time. Thankfully, we went during a cool front in the summer, but had it been 90 degrees out, I don't know if we could bear the lack of A/C in that apartment. The bed was fine, but we each only had 1 pillow, which was as thin as cardboard. The area was nice, and had a tube station just 5 5-minute walk. For young, fit travelers just looking for a simple bed and shower, this place is alright. For anyone else, I'd look elsewhere, especially for the price.

• P

  Paul

  Jul 2025

  8/10

  Great little apartment in London.

  Tiny apartment, but has everything you need. Very clean. Great for one or two nights. I'd definitely return. Some stairs to access the apartment which could be tricky for those with mobility issues.

• M

  Margie

  family · Jul 2025

  10/10

  This was a lovely place to stay! They even let us check in early, which was so helpful. The location was excellent. The bed was extremely comfortable. There was air conditioning also, which was a plus on a couple of hot days.

• R

  Ronald

  partner · Jul 2025

  10/10

  Very good location, near pubs and underground. Very clean, easy