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SA · solo_traveller · Sep 2026
TR · family_with_children · Sep 2026
Great location, but disappointing hospitality and cleanliness.
Location of the apartment was great.
The location of the apartment was great, but unfortunately we were not fully satisfied with our stay due to both the condition of the apartment upon arrival and the lack of flexibility and hospitality from the host. When we first entered the apartment, it felt stuffy and had clearly not been aired out properly. The bed sheets also had an unpleasant smell, which made us uncomfortable regarding the overall cleanliness. We were travelling with our 2-year-old daughter, a stroller and a large suitcase. Before check-in, we explained our situation and politely asked whether it would be possible to check in just one hour earlier, at 2 pm instead of 3 pm, but no flexibility was offered. On the day of check-out, it was raining heavily and our flight was not until later in the afternoon. Since check-out was at 10 am, we asked if we could leave the apartment at 10 and simply leave our suitcase inside for just one additional hour while we went out for breakfast. We explained that we would return at 11 am to collect it and that managing a toddler, a stroller and a large suitcase in the heavy rain would be very difficult. The only response we received was that they did not offer luggage storage. At exactly 10 am, the cleaner arrived as we were leaving. Of course, we understand that check-in and check-out times are the property’s rules, and we did not expect the host to change those rules for us. What disappointed us was that, despite knowing we were travelling with a very young child, there was no effort to show even a little flexibility or suggest any alternative solution. Combined with the stuffy apartment and the unpleasant smell of the bed sheets, this unfortunately made our overall experience less enjoyable than we had expected. I think families travelling with small children should be aware of these points before booking.
ES · family_with_children · Aug 2026
Gran apartamento acogedor cerca del centro
Lo que más me gustó que estaba a una calle de la catedral de Viena, cerca del centro. El apartamento con 3 habitaciones muy amplias, una cocina grande con todo lo necesario incluyendo lavavajillas y microondas y un salón comedor muy bonito. Solo un aseo, pero con la ducha separada del retrete muy práctico para las 6 que íbamos. Si vuelvo a Viena en grupo sin duda volveré a reservar el apartamento.
No puedo decir nada que no me gustase.
SA · extended_group · Aug 2026
AE · family_with_children · Aug 2026
Brandstätte 2 · Vienna