stuub jostal
Luxurious Accommodation in the Black Forest Experience a tranquil stay at stuub jostal, nestled in the lush surroundings of the Black Forest. Each room is equipped with modern amenities including a flat-screen TV and a spacious desk for your convenience. Family-Friendly Features Enjoy quality time with your loved ones at our hotel, with a charming garden terrace and a fun children's playground available on-site. Let the little ones play and explore while you relax in the serene ambiance of the Black Forest. Exclusive Guest Benefits As our guest, you'll receive the prestigious Hochschwarzwald Card, granting you access to discounted entry at various attractions and complimentary use of public transport. Make the most of your stay with these exclusive perks. Book now to create unforgettable memories at stuub jostal!
What this place offers
- Ski storage
- Express check-in
- Free wired internet
- Golfing on site
- Ski lessons on site
- Self parking (surcharge)
Policies & house rules
- Check-in from 15:00 until 23:00
- Check-out until 10:00
- Children welcome
- Pets allowed
- Paid parking
Available rooms
Checking rates…
You won't be charged yet
81 reviews
Guests liked
Guests mentioned
NL · family with young children · Jul 2025
Superb
The photos do not justify the rooms, they where very nice.
US · family with young children · Jul 2025
Awful. Calling this hospitality is like calling a vending machine a five-star restaurant.
Upon arrival, we found that the so-called "Express Self-Check-In Counter" was not operational. As a result, we were unable to activate our magnetic key and could not access our room. We spent nearly two hours attempting to reach customer service for assistance. Despite speaking with different agents who attempted to activate our key cards remotely, neither was successful in resolving the issue. During this time, over ten other guests were also stranded outside the building experiencing the exact same problem. Several online reviews confirm that the self-check-in system has been broken for over a year. The hotel's technician confirmed this is a recurring issue. It is evident that this is a longstanding issue, yet the hotel fails to fix it, providing no alternatives and no on-site staff support. The telephone customer service agents were horrific. One of them scolded me for "not reading their website" and having "unreasonable" expectations. It took nearly two hours for a technician to be dispatched to the property to finally activate our room keys. Other guests waited even longer. This delay is unacceptable, especially when the hotel is fully aware of the ongoing malfunction. The hotel's lack of accountability, and operational readiness is inexcusable. Given the lamentable experience and non-existent customer service, we requested to cancel our reservation. The hotel’s failure to provide timely and reasonable access to the room constitutes a clear breach of contract. Their telephone agents refused to cancel our reservation and issue a refund.
DE · with friends · Jul 2025
Pleasant
BE · family with young children · Jul 2025
Poor
Bed,
Wifi didnt work. Tv didnt work properly, top bunkbed was not useable.
DK · family with young children · Jul 2025
Pleasant
Location
Jostalstr. 90 · Titisee-Neustadt