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Guests liked
AU · couple · Mar 2026
DE · couple · Nov 2025
Amazing vacation
Wonderful surrounding, tasteful property with extremely friendly staff and outstanding atmosphere.
GB · couple · Oct 2025
IN · young couple · Dec 2024
Exceptional
IN · review category business travellers · Nov 2024
Luxurious retreat with room for improvement.
Suján - The Serai is a beautifully secluded oasis near Jaisalmer, offering a unique blend of luxury, nature, and cultural immersion. The property’s serene location, surrounded by picturesque scenery and an abundance of birdlife, is a treat for nature lovers. The spacious and impeccably maintained tents showcase the brand’s commitment to excellence, while the attentive housekeeping, such as neatly folding my crumpled clothes, added a personal touch. The cycling tour was a highlight, offering an unforgettable sunrise, a visit to an ancient temple, and a peaceful birdwatching experience at a lake. The service was warm and meticulous, with special thanks to Mr. Megh, Mr. Siddharth Jyoti, and Mr Rajesh (yoga instructor) for their hospitality. Pre-arrival preparations, WhatsApp chat service, and thoughtful welcomes and goodbyes made the stay seamless. The food quality was excellent, and I appreciated the property’s focus on community development, evident in the boutique and local decor.
However, some aspects fell short, especially considering the premium price of around $1000 per night. The spa, yoga, and airport transfer rates felt excessive, and the unheated pool was a missed opportunity in cooler weather. While the concept of tents was charming, the absence of locks and basic amenities like a TV and telephone raised concerns. The gym equipment seemed outdated, and the outdoor cinema offerings were uninspiring. During the cycling tour, a deflated tire disrupted the experience, which could have been avoided with better preparation. Overall, while Suján - The Serai is a remarkable property with immense potential, addressing these issues would elevate the experience to perfection.
Bherwa, Chandan, Distt. Jaisalmer · Jaisalmer