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Sunny Days El Palacio Resort & Spa

8.4/104158 reviewsHurghada

White Sand Beaches and Landscaped Pools: El Palacio is a vibrant all-inclusive resort nestled on the Red Sea coast, boasting stunning white sand beaches and beautifully landscaped swimming pools for ultimate relaxation. Diving in the Lagoon and Coral Reef: Guests can indulge in excellent diving experiences right within the hotel's lagoon and coral reef, making it a paradise for underwater enthusiasts and nature lovers alike. Wide Range of Dining Options and Recreational Activities: From a large international buffet to a specialist Italian restaurant and beachfront seafood dining, Sunny Days offers diverse culinary experiences. Additionally, guests can enjoy beach volleyball, water polo, a fitness center, and water sports like diving and windsurfing. Book now for an unforgettable stay at Sunny Days El Palacio Resort & Spa, where luxury meets adventure on the beautiful Red Sea coast!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Fitness center
  • Swimming pool
  • Restaurant

Policies & house rules

  • Check-in from 14:00 until 20:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

Check-In Requirements: • Children: All guests must present a birth certificate for children upon check-in. • Egyptian and Resident Rate: The ‘Soft All-inclusive - Egyptian and Residents Only’ rate is available exclusively for Egyptians and residents and includes only soft drinks (no alcoholic beverages). Valid Egyptian ID, passport, or residency must be shown at check-in; otherwise, additional charges will apply. • Couples: A marriage certificate is required for couples at check-in. • Honeymoon Offer: Couples booking the Honeymoon Offer must present a marriage certificate dated within the last three months. • Group Bookings: Bookings of 8 rooms or more may be subject to different policies and additional supplements. • For our Egyptian guests, please note that it is mandatory to present a copy of your national ID and marriage certificates upon arrival. The restaurant's dress code is smart casual where athletic, sports uniforms, beach sandals and slippers are not allowed. Please note that Gala Dinner on 31 December is included in the room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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4158 reviews

Guests liked

  • Friendly, helpful staff
  • Clean, spacious rooms
  • Excellent location and views
  • Good pools/aqua park and kid-friendly facilities
  • Some high-quality dining (Egyptian restaurant)
  • Quick WhatsApp responses from staff (Rania)
  • Family-friendly atmosphere

Guests mentioned

  • No elevator; rooms on higher floors and far from reception/restaurant
  • Unreliable Wi‑Fi and malfunctioning access cards
  • Dining area disorganized; some food served lukewarm
  • Hotel often crowded
  • Poor/ repetitive animation team and entertainment
  • Chaotic reception/queuing at times
  • Bar staff on the beach can be unprofessional or slow
  • Taxi drop-off is not close to some rooms
  • Mahmoud

    EG · couple · Oct 2026

    8/10

    Guest relations (Shrouk) Wonderful location Animation team is clever

    I would like to thank Shorouk for her quick and positive intervention in resolving all the issues I faced. She was the only person I encountered at the hotel who took responsibility for solving problems instead of passing them on to someone else. The issues I experienced were as follows: Overcrowded facilities: Due to guests coming from the two hotels, Palma and Mirette, it was difficult to find an available sunbed, and the restaurants were extremely crowded. Missing towel: My towel was stolen, and we spent two days looking for it. As a result, I had to spend those two days without a towel, even though the area where I had been sitting was covered by security cameras. Room phone and control panel malfunction: Both the internal phone and the room control panel were out of order for an entire day. I reported the issue several times, but nothing was done until I eventually lost my patience and raised my voice at the reception. A supervisor then came to speak with me, but instead of addressing my complaint professionally, he made me feel that I was complaining about something unimportant, simply because it happened at night. In conclusion, if it hadn't been for Shorouk's positive attitude, quick response, and genuine willingness to help, I would have given the hotel a much lower rating. She deserves recognition for her professionalism and customer service.

  • Mohamed

    FR · couple · Oct 2026

    10/10

    Merci Mahmoud !

    Merci à Mahmoud rahaim pour sa réactivité et sa disponibilité Merci d’être un excellent responsable de plage :)

    Rien à signaler

  • leonardo

    IT · couple · Oct 2026

    8/10
  • Andrea

    RS · couple · Oct 2026

    6/10

    Rooms were cleaned daily, towels were changed and it was pretty clean. Beach is very pretty and our room with the sea view was also very nice

    Food was very low in quality, very few choices of meat, almost everything is tasteless and there were days when we were hungry. People leave stuff on beach beds in the evening, so it is very difficult to find free chairs in the morning. There is a lot of people in the hotel, so when it’s time for the meals, you always have to wait in line to get stuff, which i find very annoying. There is not so much beach bars on the beach. Beverages that are includes in all inclusive are also not great in quality. If you want to drink something nicer, you have to pay for it. And be prepared to be approached constantly by sellers (spa, trips, parties…).

  • Mostafa

    EG · couple · Oct 2026

    9/10

    Comfortable

    All things

Location

El Corniche Street · Hurghada