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SureStay Plus Hotel by Best Western Gatlinburg

8.1/102532 reviewsGatlinburg

Conveniently Located Property Adjacent to Great Smoky Mountains National Park and minutes away from popular attractions, SureStay Plus Hotel by Best Western Gatlinburg provides a comfortable stay for guests. Modern Amenities Enjoy complimentary continental breakfast, free WiFi, and a refreshing outdoor pool during your stay. Each room is equipped with essential amenities like a microwave, refrigerator, and cable TV for your convenience. Exceptional Services With a 24-hour reception and on-site vending machines, guests can easily access snacks and drinks. Benefit from free parking and explore nearby attractions like Cataract Falls and Ober Gatlinburg Amusement Park tram lift. Book your stay at SureStay Plus Hotel by Best Western Gatlinburg for a memorable experience in the heart of Gatlinburg.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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2532 reviews

Guests liked

  • Great location
  • Helpful staff

Guests mentioned

  • Cleanliness issues
  • Poor maintenance

  • Stacey

    US · family_with_children · Oct 2026

    10/10

    Excellent & budget friendly!

    Check-in was easy- front desk staff was friendly and fantastic with providing the need-to-know details. Rooms were clean. Beds were comfy. Peaceful & relaxing being on the river & nature’s soundtrack.

    Nothing that we can note.

  • Dewana

    US · couple · Oct 2026

    5/10

    Good location. Beds were too hard. Wasn’t clean.

    Close the downtown.

    We had a 2 queen bed room and the beds were so hard, we checked a day early. The sheets on one bed were dirty.

  • Jessica

    US · couple · Oct 2026

    10/10

    Great value, clean, close to downtown.

    Great view from the balcony, got to see bears from a safe distance!

    Nothing not to like.

  • Skyler

    US · solo_traveller · Oct 2026

    10/10

  • Julie

    US · family_with_children · Oct 2026

    8/10

    Enjoyed our stay. Would stay again.

    Loved the view from our balcony. I liked the layout of the room. There were several restaurants within walking distance but we also walked to downtown and it wasn’t far either. We also seen a bear while walking to dinner in the creek outside the hotel.

    The bathroom needed better ventilation. It got hot quickly.

Location

218 Ski Mountain Road · Gatlinburg