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Sutera Sanctuary Lodges at Manukan Island

8.7/1050 reviewsManukan Island

Luxurious Amenities Take advantage of the outdoor pool, concierge services, and gift shops for a memorable stay. Delicious Dining Options Satisfy your cravings at the resort's Perahu Restaurant, offering room service and a bar/lounge for your favorite drinks. Convenient Shuttle Services Enjoy the convenience of roundtrip airport and ferry terminal shuttles for a worry-free travel experience. Experience beachfront luxury at Sutera Sanctuary Lodges at Manukan Island and make your reservation now for an unforgettable getaway.

What this place offers

  • Free airport transportation
  • Gift shops or newsstand
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Breakfast available (surcharge)
  • Front desk (limited hours)

Policies & house rules

  • Check-in from 15:00 until 22:00
  • Check-out until 12:00
  • No pets
  • No parking

* Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. * Only registered guests are allowed in the guestrooms. * The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. * No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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50 reviews

Guests liked

  • Friendly, attentive staff (named staff praise)
  • Nice/clean chalets with stunning views
  • Beautiful ferry harbour and private island feel
  • Fabulous breakfast reported by several guests
  • Housekeeping restocks fridge daily; well maintained villas
  • Good for families and honeymooners
  • BBQ and island activities available
  • Private/quiet after late afternoon

Guests mentioned

  • Limited swimming area / small beach access
  • Only one restaurant on island (fewer dining options than advertised)
  • Food inconsistency and reports of mild food poisoning
  • Chaotic check‑in and occasional housekeeping lapses
  • Room maintenance issues (broken AC, shower problems)
  • Some guests felt it was not good value for money
  • Occasional overcrowding from day tourists during daytime
  • Overpriced snacks when main restaurant closed

  • Aleksios

    partner · Sep 2024

    8/10

    Nice room and very nice staff. Very limited area to swim and only one restaurant on the island that serves quite bad food.

  • Verified traveler

    Aug 2022

    6/10

    It's not worth the money. Stay clear of this one.

    The shuttle boat leaves at 12:30, and checkin is at 14:00? I can only guess it's a cash grab to force people to get lunch at the hotel's restaurant. Checkin was chaotic. We had to wait for an hour for our room to be ready. Hotel staff put us in an un-airconditioned room to sweat in the heat along with the remanence of that day's breakfast that was still scattered on the floor. When our room was ready, we were taken to the reception to the nicely air-conditioned and scented waiting room to wait... for all of three minutes, before being shown to our accommodation. We couldn't of waited in there before? Our request for a queen bed had been ignored, the only accommodation with a queen bed had broken AC... Guess who slept in the crack between the beds for the next three nights. Shower had two modes, ultra-low-pressure and barely warm, or high pressure and cold. The rainfall shower/handheld head selector knob had disappeared long ago... We found the maintenance log after dinner one night (it's in the letter box), the last entry was June 2020, it shows... Instead of the three restaurants advertised, there's one. It closes between whenever they decided lunch and dinner to be, at which point its sandwiches or overprice snacks from the souvenir store. I don't think there was one meal that didn't make us sick. Not gushing out of both ends sick, just enough to let you know you'd been mildly food poisoned. It's not worth the money. Stay clear of this one.

  • Pilwoo

    Jan 2020

    8/10

    Will visit again!

    Perfect place for relaxing! Everything was O.K except poor Wi-Fi. Staff members, especially Lin, were very kind and ready to help guests!

  • Tyrone

    Jan 2020

    10/10

    We had a great stay, the accomodation was very nice and with stunning views!

  • Kanghyon

    Jan 2020

    10/10

    색다른 경험입니다. 깔끔하고 좋습니다. BBQ 파티도 좋습니다. 제셀톤포인트에서 출발하면 30분이면 됩니다~

Location

Manukan Island, Tunku Abdul Rahman Park · Manukan Island