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Sutera Sanctuary Lodges at Poring Hot Springs

8.8/1020 reviewsRanau

Recreational Amenities Indulge in hot springs and take a refreshing dip in the outdoor pool. Dining Options Dine at the Rainforest Restaurant or enjoy room service while sipping drinks at the bar/lounge. Comfortable Accommodation Relax in one of the 4 air-conditioned rooms with flat-screen TVs and rainfall showers. With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just steps away from Poring Hot Spring. Book now to experience this tranquil mountain retreat.

What this place offers

  • Gift shops or newsstand
  • Golfing nearby
  • Front desk (limited hours)
  • Smoke-free property
  • Accessible shuttle
  • No accessible shuttle

Policies & house rules

  • Check-in from 15:00 until 22:00
  • Check-out until 12:00
  • No pets
  • No parking

* Construction is underway at a neighboring building and there may be noise disturbance from the construction work. A deposit may be required at the property.

Available rooms

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20 reviews

  • Noranah

    May 2024

    10/10

    simply awesome

    comfortable and beautiful room. very close to stream and nature. excellent breakfast !

  • Man Hei

    Feb 2020

    10/10

    Cosy and spacious chalet

    Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices

  • Francis J

    Jan 2020

    6/10

    Nice accommodation; restaurant disappointing.

    We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.

  • Verified traveler

    Dec 2019

    4/10

    Room not fullfill as per request

    Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.

  • Verified traveler

    family_with_children · Oct 2019

    10/10

    The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular

Location

Poring Hot Spring · Ranau