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Syrena Cruises

8.7/1082 reviewsHa Long

Traditionally Hand-Crafted Boat Experience: Experience the charm of a hand-crafted boat with Syrena Cruises, offering a unique and traditional stay on the waters of Ha Long Bay. Luxurious Cabins with Sea Views: Indulge in air-conditioned cabins with balconies overlooking the sea, each equipped with modern amenities including en suite bathrooms and complimentary toiletries. Exciting On-Board Activities and Dining Options: From swimming and kayaking in the bay to morning Tai Chi classes and movie nights, there's never a dull moment on Syrena Cruises. Enjoy a culinary journey at Lotus Restaurant or unwind with snacks and drinks at Sunset Bar. Book now and embark on an unforgettable journey with Syrena Cruises.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service

Policies & house rules

  • Check-in from 11:30 until 00:00
  • Check-out until 10:30
  • Children welcome
  • No parking

An advance registration is required at least 03 days before arrival. The property will contact you after you book to provide instructions. Room rates include entrance fees, insurance and kayaking. Please note that drinks are not included in room rates. Please note that payment is due before arrival, the property will provide detailed payment instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Available rooms

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82 reviews

Guests liked

  • Cleanliness
  • Supportive staff
  • Various activities offered

Guests mentioned

  • Limited vegetarian options
  • Lau Lau

    AR · family_with_children · Jan 2026

    8/10
  • Isabella

    BR · couple · Jan 2026

    7/10

    É um tour, não é para relaxar

    O quarto é grande e confortável!

    A experiência foi bem diferente do que eu imaginava. Nós reservamos 3 dias / 2 noites. (1) Primeiramente, eu não gostei que no segundo dia, tivemos que trocar de barco. Passamos o dia fazendo passeio em outro barco. Eu achava que ficariamos os 2 dias no Syrena e não trocar de barco durante o dia. (2) Os meus pais não gostam de acordar cedo e gostariam de escolher os passeios que iriam fazer, mas como tinhamos que mudar de barco, não tinha esta opção. As 6:30 AM tinhamos que estar no cafe da manha para poder mudar de barco na sequencia. Nós mudamos de barco para fazer o passeio e entao o Syrena volta para o porto para pegar mais pessoas. (3) Estavamos na noite do Reveillon e esperava mais. Achei que teria uma musica no rooftop ou uma ceia de final de ano. O jantar começou as 6:30 PM e quando era quase meia noite, quase todas as pessoas do barco ja estavam dormindo. Enquanto isso, eu vi os outros barcos com fogos de artifício e com pista de dança. No geral, é importante alinhar as expectativas, Saibam que é um tour e não um passeio para relaxar!

  • Isabella

    BR · couple · Jan 2026

    5/10

    Tour boat - not a relaxed vacation days

    Good room

    I didnt like the tight schedule of the tours. And we had to change boats for a day tour. Not what I expected

  • Line

    FR · family_with_children · Dec 2025

    10/10
  • Kausthub

    IN · family_with_children · Oct 2025

    9/10

    Enjoyed very much. Covered all the activities scheduled.

    Cruize was very clean and staffs were very supportive and punctual.

    Less vegetarian options in the food

Location

No. 25 Tuan Chau Marina · Ha Long