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MX · family_with_children · Oct 2026
US · couple · Sep 2026
Wonderful
Location Park Ave and all the area sites
Nothing
US · couple · Sep 2026
US · solo_traveller · Sep 2026
US · couple · Sep 2026
We were looking for a luxury hotel experience; the only part that was luxury was the price
There is art throughout the hotel and that is very enjoyable. The location is good. The room was comfortable.
This is not a luxury hotel; we were looking for a luxury hotel and paid for a luxury hotel. In reality, we found ourselves in a comfortable hotel with a number of tacky, sometimes unacceptable features. The in-room refrigerator was extremely noisy and resting on 3 legs; which means, it would not open (or close) unless you tilted it. We ended up turning it off because of the noise. The a/c filter housing was just hanging, not closed. The furniture was ordinary. Access to the pool required a room key; more irritating, leaving the pool area also required a room key. Why? Is the hotel so poorly secured? There is no fan in the bathroom; no air circulation. We used the valley parking (~$40 per night); the process is very inconvenient and we got stuck waiting for staff to move cars upon arrival and leaving. There is no number to call on the claim check; you need to go through the front desk.
300 East New England Avenue · Winter Park