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The Ancient Gatehouse Hotel

8.8/1092 reviewsWells

Gastronomic Delight at Rugantino Indulge in delectable Italian cuisine at Rugantino, the hotel's signature restaurant, or enjoy a meal in the comfort of your room with convenient room service. Breathtaking Views and Free Wi-Fi Relax and unwind on the terrace or in the garden while staying connected with complimentary wireless internet access throughout the property. Prime Location in the Heart of Wells Located steps away from Wells & Mendip Museum and Wells Cathedral, The Ancient Gatehouse Hotel offers easy access to the city's top attractions and landmarks. Savor the charm and hospitality of Wells at The Ancient Gatehouse Hotel today!

What this place offers

  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Express check-out
  • Smoke-free property
  • Casino nearby

Policies & house rules

  • Check-in from 14:00 until 22:00
  • Check-out until 11:00
  • Pets allowed
  • No parking

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Children stay free when occupying the parent or guardian's room, using existing bedding. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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92 reviews

Guests liked

  • Great location
  • Friendly staff
  • Charming atmosphere
  • Good restaurant

Guests mentioned

  • Dusty rooms
  • Limited overnight staff
  • No parking
  • Inconsistent amenities

  • Diane

    Oct 2025

    10/10

    Very central, parking easy on road cross to cathedral. Fab view of cathedral from breakfast, ate dinner in the Italian in the ground floor - very nice.

  • David

    Sep 2025

    10/10

    Nice, plus the Italian restaurant

    Parking was as advised, it is Salisbury you have to contend with that. Thank you.

  • Abdul

    friends · Sep 2025

    10/10

    Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see

  • Megan

    Sep 2025

    8/10

    Great service, good overall

    A charming hotel in a lovely area. Staff were attentive and friendly. Restaurant had incredible food and ambience. I booked a single room which was fine. It was quite dusty in the room, notably on the top of the wide picture rail going around the bed. I only noticed when settling down to bed, I’m sure staff would have cleaned otherwise. The corner the bed was in was also a little dark and dingy and pillows were naff. Can hear other guests quite clearly particularly when they are coming up the stairs. Steep stairs up to the rooms. Beautiful view out the room window and good shower and bathroom. Would stay again but in a different room. Worth noting as well that hotel is unmanned overnight. Staff leave the restaurant in the late evening and there is no staff in until 8am ish. There are emergency numbers but worth knowing for safety and security.

  • Dawn

    Sep 2025

    10/10

    Brilliant overnight stay

    Stayed here for one night, staff were all very friendly and helpful, nothing was too much trouble. We stayed in room 2 which was at the front. Lovely big room with 4 poster bed. Very comfortable and clean. There are lots of hotels in Wells but I’m glad we chose this one.

Location

20 Sadler Street · Wells