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family_with_children · May 2025
Staff service was good as they were very polite and ready to help. Place was showing 4start hotel, which is not correct. It’s an average Hotel with average ambiance and basic look. Can not be 4 start hotel
Nov 2024
Excellent Manager
When we first checked in, I found the room and amenities didn’t meet my expectations, which left me feeling a bit dissatisfied. However, after speaking with Stipe, the manager, he went above and beyond to address every concern I had that very day. Stipe’s commitment to exceptional service, combined with his genuine care for guest comfort, turned the experience around completely. His quick actions and attentiveness showed me the true dedication of a manager who takes pride in his role. Thank you, Stipe, for making my stay feel valued and cared for. Your support made all the difference.
partner · Mar 2024
It was a good stay in the hotel. The vibe of the hotel was very good. Just drinks and food of the hotel was bit overpriced
Jul 2023
2 week stay with Family
Overall it was a good experience. However the bathroom is as small as it could possibly be and we had issues with the toilet the sink and the bidet leaking water. The staff was very friendly and helpful. The breakfast buffet was good, my son loved the porridge. We ordered most everything from the room service menu. My wife said the oxtail soup was awful, the meet was hard and chewy and the portion sizes for the chicken and French fries was very small. However I would say it has a great location, right next to Krishna store (if you are in to souvenirs) There was a laundry service close by as well as plenty of restaurants. Also the Trans-studio mall was just a 5 min walk to the back entrance. The rooftop pool was nice, eventhough we only used it once.
family · Jul 2023
I enjoyed my stay, the price was good and the staff nice, room was cleaned frequently ! Negatives would be, breakfast variety got boring, floor in my room was damaged which made it look unappealing, many nights it sounded like someone was constantly running through the hallway though this could be put down to bad neighbours, occasionally a weird smell.
Jl. Sunset Road 88A · Kuta