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The Ballantyne, a Luxury Collection Hotel, Charlotte

9.1/10490 reviewsCharlotte

Luxurious Accommodations Indulge in the lavish rooms at The Ballantyne, complete with upscale amenities and elegant decor. The spacious rooms with large windows and high ceilings offer a serene retreat for your stay. Fine Dining and Relaxation Savor delectable cuisine at the on-site Gallery Restaurant or pamper yourself with a rejuvenating spa treatment. Unwind by the resort-style pools or take a leisurely stroll along the walking trails for a truly relaxing experience. Convenient Location Explore upscale shopping at SouthPark Mall or seek adventure at the U.S. National Whitewater Center, both just a short distance away. The prime location of our hotel allows you to experience the best of Charlotte during your stay. Book now for an unforgettable luxury experience at The Ballantyne, a Luxury Collection Hotel, Charlotte.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 16:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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490 reviews

Guests liked

  • Great staff service
  • Beautiful hotel decor
  • Clean rooms
  • Wonderful amenities

Guests mentioned

  • Poor cleanliness in spa
  • Inadequate food quality
  • Inconsistent room conditions

  • Mary

    US · solo_traveller · Sep 2026

    10/10

  • Shennikh

    US · solo_traveller · Sep 2026

    10/10

    Loved this hotel the staff was very nice and helpful. The spa was amazing

  • Lisa

    US · couple · Sep 2026

    4/10

    disappointing for what I expected.

    My sheets had bubble gum on them. In the middle of the night, I felt something sticky as was like ok maybe something on my foot, then felt on my leg. At this point I get up to see and there is minty bubble gum on the sheets. Clearly, they weren't washed before my stay from the last clients, even washed bubble gum would've not been sticky as it was. This was shocking, disturbing and disgusting. I will not stay again for that reason. Then upon leaving I'm told I have a charge at the pool bar/dining. I never used one facility in the hotel for a drink or food. I didn't know there was even a bar near pool until walking to Pistone at 7:00-8:00pm and it was closed when we walked by it. Clearly someone else charged or the people in the room prior to me. An overall disappointing stay fo0r the quality that was expected.

  • Christen

    US · solo_traveller · Aug 2026

    10/10

  • James

    US · couple · Aug 2026

    10/10

    Great hotel great stay

    Great hotel

Location

10000 Ballantyne Commons Pkwy · Charlotte

What's nearby

  • SouthPark MallShopping · 6 km
  • Billy Graham LibraryReligious · 8 km
  • U.S. National Whitewater CenterEntertainment · 14 km
  • NASCAR Hall of FameMuseum · 17 km
  • Bank of America Stadium (Carolina Panthers)Landmark · 17 km
  • Charlotte Amtrak Station (Uptown)Train station · 17 km
  • Discovery Place (Science Museum)Museum · 17 km
  • Mint Museum UptownMuseum · 17 km
  • Charlotte Douglas International Airport (CLT)Airport · 19 km
  • Carowinds Amusement ParkEntertainment · 22 km