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Guests liked
Guests mentioned
Aug 2025
Very good service from all staff, very professional.
Aug 2025
Great location easy to park and lovely staff and hotel
Jul 2025
Great location and building, slight problem with shower but would stay again.
Dec 2024
Beautiful building but amenities lacking
Treated ourselves to the most expensive room and was disappointed. The bed was broken (half the legs missing resulting in rolling into middle) and the coffee machine didn’t work. Instructions for the coffee machine didn’t match the machine we had so not much help. The room included champagne service, but there was no mention whatsoever in the room of any room service so still non the wiser what this was ?! The food wasn’t bad but not as good either. Main even meals were very salty. Selection at breakfast was mediocre at best. Just cereal in boxes and dried fruit in jars the hot menu was good variety but special requests were bit hit and miss. First time ever only 1slice of toast brought to table and hollandaise sauce tasted only of vinegar. Overall disappointed at £300 spent for one night and evening meal.
Dec 2024
Jon
Very nice Christmas vibe always like this hotel
Bank House · King's Lynn