The Beach Hotel
Luxurious Beachfront Location Experience the ultimate beach getaway at The Beach Hotel in Port Elizabeth. Enjoy stunning views of the Indian Ocean from our brightly decorated rooms with air conditioning. Gourmet Dining Options Indulge in a culinary journey at our 3 restaurants - from a buffet breakfast at The Crest to Al fresco dining at The Verandah overlooking the ocean, and savoring steaks and seafood at The Ginger Restaurant. Relaxation and Activities Unwind by the pool or on the sun terrace with ocean views while enjoying cocktails from the bar. Dive into local activities like snorkeling and swimming, or embark on a day trip. Pumba Private Game Reserve is just a short drive away. Book now for a memorable beachfront escape at The Beach Hotel in Port Elizabeth.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
Policies & house rules
- Check-in from 14:00 until 23:30
- Check-out until 11:00
- Children welcome
- Free parking
Available rooms
Checking rates…
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2742 reviews
Guests liked
Guests mentioned
CA · couple · Oct 2026
ZA · couple · Oct 2026
Everything was well organized and staff was so professional
Nothing
ZA · solo_traveller · Oct 2026
Clean
Everything
Nothing
ZA · couple · Oct 2026
Unfortunately not the same standards as previous visits.
ZA · family_with_children · Oct 2026
overall great stay
location is closer to key spots, mall, beach etc. breakfast team and the food was amazing. room well kept and house keeping lady was great.
I would like to formally raise a concern regarding the conduct and professionalism of the front desk staff, both on the night shift and day shift. The issue itself was relatively minor, and I had no objection to paying the shortfall amount. However, I was disappointed by the way the matter was handled and communicated. I was advised that because I booked through Booking.com, the error on the system was "not their problem" and that I should contact the reservations department myself. The difference in age classifications between the hotel and Booking.com is clearly a systems alignment issue and should not be presented to guests as though they are responsible for resolving it. NOTE bookings.com children is from 17yrs and your definition at beach hotel is up to 12yrs. That's a huge gap and attracting different fees. A second concern relates to the room allocation and setup. I booked two rooms: one room with the standard adult configuration and a second room specifically requesting two single beds. Upon arrival, I found that the beds in the twin room had been pushed together, and I was informed that this was because only one person was allocated to the room. This explanation did not make sense. The room configuration requested was for two single beds, for 2 kids in the room. What was particularly concerning was the lack of ownership and customer-focused communication displayed by the staff. Regardless of the source of the discrepancy, guests should be assisted professionally and respectfully. The response I received came across as dismissive and unhelpful, lack of accountability, which detracted from what would otherwise have been a positive guest experience. I would recommend refresher training for front desk staff on guest engagement, customer service, problem resolution, and professional communication.
Location
Marine Drive, Summerstrand · Port Elizabeth