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partner · Oct 2025
Exceptional staff and quality of food
partner · Oct 2025
There was no vip amenities offered by the hotel
partner · Sep 2025
Everyone at the resort was fantastic. The gentleman that represented epic for excursions was terrible. Gave us $100 off to go to Tulum unfortunately my wife got sick the day before couldn’t go so they took the credit back. Then we try to go to following day, but the weather was extremely windy and rainy and he tried to charge me for the full amount of the excursion. His ethics with dealing with customers is terrible and I would stay away from him in epic if you ever go to this resort, totally unprofessional. Besides that the resort staff, including Samuel were extremely accommodating and courteous. They’re the ones that made the trip a success.
Sep 2025
I had the most incredible stay at The Fives Beachfront! From the moment I arrived, I felt so welcomed and cared for, but what truly stood out was how the staff went above and beyond to make me feel special on my birthday. They surprised me in the most thoughtful ways, turning my day into a memory I’ll treasure forever. 💖 The property itself is stunning — beautifully designed with breathtaking beachfront views. The food and drinks were absolutely delicious, with so much variety and attention to detail in every meal. The cocktails were a highlight, and I loved being able to indulge while enjoying the gorgeous setting. The service throughout my stay was exceptional. Every staff member I met was warm, attentive, and genuinely cared about making sure I had the best experience possible (special shoutout to Carlos and Cristina). The nightly entertainment brought so much energy and fun, and the spa was pure bliss — one of the most relaxing and rejuvenating treatments I’ve ever had. This resort has everything: beauty, amazing service, delicious dining, vibrant nightlife, and ultimate relaxation. I couldn’t have asked for a better birthday getaway. Thank you to The Fives Beachfront team for making my stay unforgettable. I can’t wait to return!
partner · Aug 2025
My wife and I stayed here for a week. OMG!!! We absolutely loved this property and everything about it. We loved that it is a small property and it's adults only. We loved the calmness and quietness of the property. No kids running around, screaming and crying. Haha. Every single staff member was incredibly friendly, great to talk to, they remembered our names or came up to us to get to know us. The food and restuarant is top notch!! Everything is a la carte so you order off a menu. But you can get whatever you want and however much you want. The food at BeachFront is amazing!! Cleaning service came to our room twice a day to clean. Once in the later morning and again in the evening to prepare our bed and room to go to bed. That was awesome. The rooms are very comfortable, the bed was very comfy and we slept great. One huge advantage about the property is you get to enjoy the Fives family property next door. This property we went to for other restuarants and all the night time entertainment activities. Do the beach BBQ. The meat station was so good. So many meats to choose from and cooked to perfection. The only complaint about the Beachfront Hotel was there is no good beach right on front. It's all rock at the shore. You have to walk up to the other hotel and they have a small area there. However, many locals come to swim so they kind of take it over. Our stay at this hotel was absolutely AMAZING!! We are already planning our trip to come back.
Xcalacoco · Playa del Carmen