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The Benson Hotel

8.3/102069 reviewsCairns

Luxurious Accommodations Experience the newly refreshed guest rooms at The Benson Hotel, featuring modern amenities such as 55" Smart TVs and stylish decor. Stay tuned for the upcoming refurbishment of bathrooms and furnishings to elevate your stay even further. Prime Location Situated in the bustling central business district, The Benson Hotel is just a stone's throw away from major attractions including the Convention Center, Reef Casino, and Esplanade Lagoon. Enjoy the convenience of exploring the city on foot with the hotel's proximity to key landmarks and entertainment hubs. Gastronomic Delights Indulge in a culinary journey at The Benson Bar & Restaurant, where you can savor a mix of cocktails, local delicacies, and modern dining options. With its elegant ambiance and outdoor seating, the restaurant is the perfect spot to unwind and enjoy the vibrant tropical surroundings. Ready to experience the perfect blend of luxury and convenience at The Benson Hotel? Book your stay now and create unforgettable memories in the heart of the city.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 10:00
  • Children welcome
  • Paid parking

Please note that for bookings of 10 rooms or more, different policies or procedures apply. Please contact the property in advance, using the contact details found on the booking confirmation. Please note that there is a 1.5% surcharge when you pay with Visa or Mastercard and 2% when using Amex when you pay with a credit card at the Hotel's reception desk. The Hotel requests an incidental deposit of $50 per night, during your stay (as a deposit or an authorization on your card) for any incidental charges, any credit will be refunded on departure.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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2069 reviews

Guests liked

  • Central, convenient location
  • Comfortable beds
  • Clean/tidy rooms
  • Spacious rooms
  • Strong shower pressure
  • Nice breakfast area (for some)
  • Friendly/helpful staff (in some cases)
  • Laundry located on same floor (convenient for some)

Guests mentioned

  • Poor sound insulation / noisy
  • Expensive / not great value
  • Air-conditioning issues in some rooms
  • Very limited laundry facilities (single washer/dryer)
  • Hotel restaurant closed / poor breakfast quality
  • Some front-desk staff unfriendly or inattentive
  • Basic finishes; room views sometimes disappointing
  • Theresa

    AU · family_with_children · Oct 2026

    9/10

    Location. Comfortable.

    Drunken first nations at entrance to hotel.

  • Altana

    AU · couple · Oct 2026

    10/10
  • Laura

    AU · solo_traveller · Oct 2026

    7/10

    Clean, tidy & facilities good. Would consider staying again on our next trip to Cairns.

    Clean room, 24hr reception, updated rooms & pool was lovely.

    Lifts very slow & one was out of service my entire stay. Housekeeping staff used the guest lift too which slowed it down, not sure if theirs was broken too. Location ok, bit grimy on the outside/drop off area.

  • Georgia

    AU · extended_group · Oct 2026

    10/10
  • Michael

    GB · couple · Oct 2026

    9/10

    Perfect stay

    It had what we needed its well located

    Had issues with lift not working & maybe could do with adding another washing machine & dryer,

Location

Corner Grafton And Spence Streets · Cairns