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Guests mentioned
AU · family_with_children · Oct 2026
Host was not easy to communicate with, apartment was not as depicted upon booking
Location was good.
Uncomfortable with lack of assistance when asking questions via WhatsApp. Poor communication, not forthcoming with responses when asking questions which was via Whatsapp. The apartment didn't match what I had booked. This is my personal experience in the time I stayed at this accommodation.
AE · family_with_children · Oct 2026
Enjoyable stay.
Very comfortable stay in a good location
Nothing in particular
CH · family_with_children · Oct 2026
Habe einfach mal schönen Urlaub gehabt
Die Lage einfach top direkt an der Einkaufsmeile , das Zimmer war so sauber einfach genial Dankeschön für die Mühe des personales
US · couple · Oct 2026
Bright spacious apartment 10 min from Duomo
Great location! Just 11 minutes walk from Duomo square. Many eateries and shops just steps away. Beautiful natural light. Primary bed and sofa bed were comfortable. Self-check in a plus!
1) door handle fell off immediately! 2) air conditioning set to 16C and turns off automatically even though the temp is higher or lower than that? 3) toilet seat not the correct size and broken on one end 4) appliances available (dishwasher and washing machine) but no dishwashing tablets or laundry soap. 5) no dishwashing liquid or dish towel ; no toaster 6) two keys provided- one for main entrance door and one for the apartment itself. Not explained in self check in instructions 7) homeless person sleeping in breezeway on 1 out of 3 days 8) Anita - the assigned host not very helpful. I asked 4 questions over a span of several months. All responses were curt and dismissive. Not becoming of someone in the hospitality business. We did not feel welcomed. 9) Beware of spam message on WhatsApp asking for payment information. I emailed Anita and she said it was not from her
IT · couple · Sep 2026
79 Via Torino · Milan