The Bunkhouse

90 reviews

• P

  Platt

  GB · solo_traveller · Aug 2026

  10/10

  Weekend away

  This is our second time visiting the place we absolutely love it the owner is lovely had a little issue before arriving but she sorted it straight away. Perfect location park beach arcades everything 5 mins away

• R

  Roland

  GB · family_with_children · Mar 2026

  1/10

  I booked this property to stay the weekend 27th till 29th of march.we drove down from Scotland only to be told we would have to find alternative accomodation at our own extra cost as the property had Bern double booked. Bearing in mind I booked and paid for this accomodation on the 3rd of March.. treated terribly by booking .com.will never book with them again.absolutely disgusted

• M

  Michelle

  GB · family_with_children · Mar 2026

  9/10

  Beautiful apartment value for money.

  Beautiful apartment in an excellent location close to all amenities the owner was friendly and helpful and told me to message if there were any problems at all which there wasn't we really enjoyed our stay and would definitely stay again.

  The sliding toilet door was a bit tricky to use at first but we soon got the hang of it.

• S

  Sarah

  GB · couple · Mar 2026

  10/10

  Had a great stay with my partner and 2 children, they both loved it. Very welcoming! Very close to shops, beach , park ,

  Great location, fab decoration, lovely and spacious , clean and tidy

  Tv was hard to get the hang of No hot water in bathroom sink

• V

  Vicki

  GB · family_with_children · Jan 2026

  1/10

  BEWARE - OWNER DENIED MY BOOKING EXISTED ON BOOKING.COM AND THEN LIED ABOUT IT

  NOTHING

  I made a booking in January for a Saturday night stay in September for the Great North Run weekend. I received confirmation from Booking.com, email confirmation, paid for it, messaged the owner about parking and received a reply. On arrival, another family had already booked in. They said they had originally booked for the Sunday night, told Saturday night was unavailable but the owner Nicole rang them earlier that day to say they could now stay. I rang the owner who said she had no record of my booking and it was all Booking.com's fault, and I had to ring them. After ringing Booking.com, they looked into it and I received an email 45 minutes later to say The Bunkhouse was no longer available because........ no explanation at all! We tried to ring the owner Nicole twice and she did not answer. We were then stuck in South Shields on Great North Run weekend at 8pm with nowhere to stay. Nobody offered any help. Nicole was quite aware of this and refused to answer the phone to explain what had happened. We did find somewhere 25 minutes away that cost more and arrived at 9pm. The whole weekend was very stressful. My 17 year old's son first GNR race and the first time we had been away since last year and was ruined by Nicole. Having spoke to Booking.com since, they confirmed they had tried to ring her on the Saturday night and had no response. They have emailed 3 times since then with no response. So in summary, you can book at the Bunkhouse, but when you get there, Nicole may have booked it out to someone else. I do not believe she had no record of my booking. After the initial phonecall, she refused to answer the phone. If it been Booking.com's fault, then why is she refusing to speak to anyone. The Bunkhouse has been reported and an investigation is taking place with possibly removal from Booking.com or a fine. Absolutely disgusting behaviour. After reading the reviews about poor plumbing, toilet issues and the damp smell, I am happy I never stayed there.