The Castle Collection 14 Cook Street

Please note that the property is only accessible by steps. Please note that the property will send check-in codes via email on the day of check-in. Kindly note the accommodations has elevator access along with a small staircase to each apartment. Therefore it may not be suitable for guests with mobility impairment. Apartments are cleaned on a weekly basis. This property is located in a busy area in the city center, guests may experience some noise from outside. Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running. This property accommodates guests on a long term basis and all guests are asked to refrain from excessive noise internally. A damage deposit of GBP 150 is required. The property charges this as a pre-authorization 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property. All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labor. Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent inquiries or assistance please call the property direct. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. This property is located in a busy area so guests might experience some noise. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. A deposit may be required at the property.