The Castle - Villa by the Sea

ETA Prior to arrival please confirm your ETA by Mob (0438327895) or email (info@tthecastle.com.au) RECEPTION HOURS Reception hours are: Checkin is from 1.30 pm and Checkout is strictly 10.30 am Please note our office is open from 10.00am and closes at 8.00 pm and is not manned after this period. LATE ARRIVALS If it be known you anticipate arriving after the allocated hours you need to contact reception to make arrangements for late arrival as reception is not manned after hours- The contact No is: 0438327895 or you may email us on info@thecastle.com.au PARKING Parking space is provided but not allocated and we have no responsibility as to the behavior of other guest and no responsibility as to any damage to vehicles that may be caused. HOUSEKEEPING Changeover towels is offered every second day. Weekly fresh-sheet change service is only offered for stays of 1 week or more. TERMS AND CONDITIONS OF STAY Guests numbers MUST not exceed the advertised capacity of the room. SMOKING Smoking is strictly prohibited inside any room/apartment and a charge of $200 will be incurred if smoking is evident. LOST KEYS Keys lost or not returned upon checkout will result in a fee being charged for lock and key replacement Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Managed by a private host A deposit may be required at the property.