The Charleston Place

817 reviews

• A

  Amy

  US · family_with_children · Aug 2026

  10/10

  Everything was perfect. We loved the new roof top pool and our room. was perfect.

• S

  shoppertraveler

  DALLAS, TEXAS · Family · Aug 2026

  10/10

  Fabulous stay at this stunningly renovated hotel!

  We just returned home from a most wonderful stay at the beautifully renovated Charleston Place Hotel. We loved it before, but this stay was next level! The service was impeccable from the time we arrived, until we checked out. Each staff member on every team we encountered was first class, from valet, to front desk, to housekeeping, rooftop pool, concierge, and the list goes on. We booked our stay through AmEx FHR, and were fortunate to get an upgrade to the new Club Level. We will definitely be booking that type of accommodation on our next visit, as we were thoroughly spoiled by the wonderful amenities and excellent service there, and the room itself was so well appointed. I can't leave this review without giving a special shout out to Amazing Alonzo from Housekeeping. Prior to arrival, we had requested a Keurig coffee maker for our room. Although the rooms now feature very nice Nespresso machines, Alonzo was kind enough to bring us his personal Keurig from his office to use the days we were there! That's just a single example of all the amazing service we experienced. Thank you all for a wonderful end of summer trip!

• W

  williamhY7343VY

  NEWPORT NEWS, VIRGINIA · Family · Aug 2026

  10/10

  Charleston Place

  We had a great time at the Charleston Place. Room service is always a must for us the night we get in and the entire hotel service was great. One of our favorite places to stay in town and close to everything. Thanks for a great weekend.

• E

  E1184POscottc

  Family · Aug 2026

  10/10

  #1 of AmEx FHR stays

  10/10 stay! If you're an AmEx platinum member, read this review. I stayed there with my wife and daughter (18 months) and of the 10 FHR and THC of which I've stayed, this was #1. Its extremely well laid out, detail oriented, and highly trained attentive staff. Below are the top reasons why this hotel was #1 for my family and me. 1) Luxury without the pretentious. John at the front desk was outstanding and the staff is very well trained, approachable, easy to talk to, and responsive to needs of guests. The concierge was energetic and gave us lots of maps and recommendations which we utilized to see the majoroty of Charleston attractions. Other FHR/THC have an aire of pretentiousness because you're paying top dollar. Here was southern hospitality with top class class service. We needed to use a freezer to freeze the cold pack for my daughter's milk and keep her milk cold, they promptly assisted us by bringing a mini fridge to our room! Also the guest services also arranged a VIP van to take us to the port for the Fort Sumter ferry during a hot day. 2) No wait for the elevators more than 10 seconds. This made going to/from room, lobby, breakfast, fitness center very quick. The elevators were also spacious and clean. 3) Well thought out. The hangers in the room are ceder and the closets smell like cederwood which makes the robes smell nice. My wife also said the iron was the best iron she's ever used because of how quickly it heats up and removes wrinkles. 4) The in room coffee machines make delicious coffee and theyre generous with both the amount of coffee they give you. 5) Lots of complimentary water in beautiful bottles you can reuse/refill. We took them to Fort Sumter and they metal bottles helps keep water cold as well as doubles as an ice pack for keeping milk cold.

• MC

  MARIA CYPRUS

  CY · solo_traveller · Aug 2026

  10/10